SPO Pulseox Company Sucks

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
Pirateghost
Posts: 80
Joined: Tue Jun 26, 2007 6:49 pm
Location: TN

SPO Pulseox Company Sucks

Post by Pirateghost » Thu May 08, 2008 11:11 am

If you have a unit that works, great for ya. I've had software issues for a while. The knucklehead that works at SPO was helpful until it got over his head. Since then, nothing but delays and denial and lack of good support. I should have just spent the money on a nonin unit. Glad I got this one on the cheap.

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Slinky
Posts: 11372
Joined: Wed Nov 01, 2006 3:43 pm
Location: Mid-Michigan

Post by Slinky » Thu May 08, 2008 12:40 pm

Your experience w/SPO Medical has the been the exact opposite of mine. Eric and Doni have been right there on top of things for me when I needed assistance.

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Mask: Quattro™ FX Full Face CPAP Mask with Headgear
Additional Comments: PR SystemOne BPAP Auto w/Bi-Flex & Humidifier - EncorePro 2.2 Software - Contec CMS-50D+ Oximeter - Respironics EverFlo Q Concentrator
Women are Angels. And when someone breaks our wings, we simply continue to fly.....on a broomstick. We are flexible like that.
My computer says I need to upgrade my brain to be compatible with its new software.
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paloa
Posts: 44
Joined: Sun Dec 09, 2007 2:41 pm

Post by paloa » Thu May 08, 2008 5:18 pm

Can you be more specific with your problem? My experience matches slinky's. I have been extremely pleased.

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Additional Comments: Aussie Heated hose, EncorePro, EPA, SPO Medical PulseOx 7500
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