please help - i am not getting all data - useage time wrong

dream_weaver · Post by **dream_weaver** » Mon Mar 24, 2008 2:36 pm

Hi:

I just now downloaded the data from l ast night from my smart card. I am still not getting very much data.

I am wondering if it is because the program is showing time as 6+ hours but then shows time as 3 min. Should I redownload the program. Should I reformat the smart card?

Any help would be so gratefully received - I have the programs but I cant help myself get better without the data.

Here are summeries from both encore pro and analyzer:

thanks so much - i am at wits end and giving up.
sarah

NightHawkeye · Post by **NightHawkeye** » Mon Mar 24, 2008 4:13 pm

Last night your machine provided only three minutes of monitoring data, even though the blower was running for over six hours.

I saw a similar thing with my machine once when it had a large leak. Interestingly, the data provided won't necessarily indicate a large leak if it's constant. I think I've also read that the machine won't provide meaningful data in split-mode either.

Just some thoughts. I know it's not much to go on though.

Regards,
Bill

xyz · Post by **xyz** » Mon Mar 24, 2008 4:53 pm

Format your card and start over.
(card utility at mycpap.org)
Then read and format your card daily for a while to see if that fixes it.

ozij · Post by **ozij** » Mon Mar 24, 2008 9:59 pm

Machine Device Type:BiPAP Auto
Software: Encore Pro 1.6i.

That software can't read the data collected by that machine.

You need a newer version of the software. Edit: maybe?

O.

Edit: OK, I must be wrong according to those who definitely know this better than me.
_________________

CPAPopedia Keywords Contained In This Post (Click For Definition): Encore Pro, auto

NightHawkeye · Post by **NightHawkeye** » Tue Mar 25, 2008 6:34 am

ozij wrote:Machine Device Type:BiPAP Auto
Software: Encore Pro 1.6i.

That software can't read the data collected by that machine.

You need a newer version of the software.

O.

Hmmm . . . Version 1.5i works with my BiPAP-Auto (original, non M-series).

Dream_weaver, what machine are you using, exactly? Is it one of the M-series machines?

Regards,
Bill

Wulfman · Post by **Wulfman** » Tue Mar 25, 2008 8:54 am

NightHawkeye wrote:
ozij wrote:Machine Device Type:BiPAP Auto
Software: Encore Pro 1.6i.

That software can't read the data collected by that machine.

You need a newer version of the software.

O.
Hmmm . . . Version 1.5i works with my BiPAP-Auto (original, non M-series).

Dream_weaver, what machine are you using, exactly? Is it one of the M-series machines?

Regards,
Bill

We had that discussion in this thread:

viewtopic/t29505/please-help--cannot-ge ... e-pro.html

Something doesn't add up here.
The Pre-M series (in this case the Bi-PAP Pro 2) SHOULD work with 1.5i and every version after that (maybe even the earlier 1.4 version). The 1.5i version was designed for the Bi-PAP Auto (Pre-M/"Tank").

Den

ozij · Post by **ozij** » Tue Mar 25, 2008 9:47 am

I looked at that thread...
It was - and still is - my impression that a "BiPAP Pro 2" and BiPAP Auto are not the same machine.

It was also my impression - and I stand corrected - that the BiPAP Auto was introduced with the M-Series. I was very wrong about that.

However, something still doesn't add up - since the software is identifying the wrong machine.

O.

Wulfman · Post by **Wulfman** » Tue Mar 25, 2008 10:32 am

ozij wrote:I looked at that thread...
It was - and still is - my impression that a "BiPAP Pro 2" and BiPAP Auto are not the same machine.

It was also my impression - and I stand corrected - that the BiPAP Auto was introduced with the M-Series. I was very wrong about that.

However, something still doesn't add up - since the software is identifying the wrong machine.

O.

You're correct in that they are NOT the same machine.

This is the Pre-M ("Tank"/"Legacy") version of the Bi-PAP Auto.

https://www.cpap.com/cpap-machine/bipap ... iflex.html

It was introduced in 2005 and Encore Pro was updated for it in version 1.5i.

This is the Pro 2 version of it.

https://www.cpap.com/cpap-machine/respi ... -pro2.html

Part of the identification problem MAY be in the Encore Pro Analyzer program.

I think dream_weaver needs to either look at or post some report pages from Encore Pro.

Den