Need help with RESSCAN

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JeffL
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Need help with RESSCAN

Post by JeffL » Wed Mar 18, 2026 4:54 pm

Help! I tried to open Resscan today (I've used it for over a decade). I think this is the first time since I installed in on a new Desktop computer.

I got a login screen, It says my login info is wrong. I uninstalled and reinstalled resscan (I had the 7.1 setup saved). I thought I could just start over (the data would still be available). The install was successful, but it still opens with the login screen. :(

How do I get it working again.

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JeffL
Posts: 507
Joined: Fri Sep 16, 2011 10:02 pm
Location: Los Angeles
Contact:

Re: Need help with RESSCAN

Post by JeffL » Wed Mar 18, 2026 5:25 pm

Quite looking, I found the answer. It wants the Microsoft Account login. Looks like it doesn't know where my data is now that I reinstalled Resscan. I'm sure I have a backup if I can't find it on my C drive, but that is my problem :oops:

Update: Found all my old data on my backup drives, and got all the recent data from the SD card. All is OK now :mrgreen:

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