Airsense 11 Date & Sync Issues

[TrendyGuy]

Hello all,

A few days ago, I received an Airsense 11 and have used it three times now. I had no issues setting up the device and getting it to connect via Bluetooth. I used it on my first night with no problems. I tried to look at my data within the myair app the following day, and there was nothing. I confirmed my phone was connected via Bluetooth, and there was still nothing. I have very poor T-Mobile reception in my area, and the device only shows one bar. I let the device sit and thought I would see what happened the next day after using the machine again. I popped an SD card into the machine to ensure I didn't lose any data. I had the same issue after using the machine a second time. Nothing within the app a few hours after turning the machine off. I took the machine outside to see if I could get a better T-Mobile reception. I was able to get 2 bars with it outside. I left it for an hour or so, and there was still no data in my account. I checked the SD card and saw my night's data was stored on the card, and then popped it back into the machine to try the third night. After the third use, I still have the same issue. I even drove the machine into a nearby town with better cell reception, but no data uploaded.

Today, I downloaded OSCAR and uploaded all the data from my SD card. I had two days of data on the card with the dates 12/31/2007 and 1/1/2008. The times are correct in the data, but they are just incorrect dates, and I do not see a way to correct this on the machine. I read online that you can reset the device and change the date. So I erased all the data and reset the machine to factory defaults. This did nothing. When I formatted my SD card and popped it back in the machine, the dates on all files are now 12/31/2007 again.

Does anyone have any suggestions on how to fix this? I am guessing the date issue is why my data is not syncing to the cloud via cell or Bluetooth. The machine works perfectly, except for the problem with the date.

Thanks in advance!