Airsense 10 won't turn on!

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PiobGuy
Posts: 18
Joined: Mon Dec 03, 2012 3:08 pm
Location: Mid-West USA

Airsense 10 won't turn on!

Post by PiobGuy » Sat Jul 09, 2022 4:11 pm

Hi fellow CPAPers

Last night my airsoft's 10 didn't turn on when I started breathing. Looking at it the green light on the top bar indicating power was on but the screen was blank and nothing happens when I press the top bar.

Fortunately I have a spare AS10 that I use for travel so grabbed the power brick from that and plugged it in ... no change.

It seems odd to me that the light on the top is on but nothing else will come on. I left it unplugged overnight and still no luck. Dead? Is there some super secret reset for it?

Funny thing is that I literally started the replacement process (nightmare) with insurance last week since it is 5 years old.

_________________
Machine: AirStart™ 10 Auto CPAP with HumidAir™ Heated Humidifier
Mask: DreamWear Nasal CPAP Mask with Headgear
Additional Comments: Diagnosed in 2012

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LSAT
Posts: 13330
Joined: Sun Nov 16, 2008 10:11 am
Location: SE Wisconsin

Re: Airsense 10 won't turn on!

Post by LSAT » Sat Jul 09, 2022 5:09 pm

Try this...Go into settings and turn off the smart start. Then un plug the machine and re plug it.

PiobGuy
Posts: 18
Joined: Mon Dec 03, 2012 3:08 pm
Location: Mid-West USA

Re: Airsense 10 won't turn on!

Post by PiobGuy » Sun Jul 10, 2022 4:12 pm

Thanks LSAT

Unfortunately I can't get that far it won't turn on at all all I have is the green LED on the power indicator on the top of the unit.

_________________
Machine: AirStart™ 10 Auto CPAP with HumidAir™ Heated Humidifier
Mask: DreamWear Nasal CPAP Mask with Headgear
Additional Comments: Diagnosed in 2012

Janknitz
Posts: 8503
Joined: Sat Mar 20, 2010 1:05 pm
Location: Northern California

Re: Airsense 10 won't turn on!

Post by Janknitz » Sun Jul 10, 2022 5:49 pm

Did you use the same power supply with your spare?
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PiobGuy
Posts: 18
Joined: Mon Dec 03, 2012 3:08 pm
Location: Mid-West USA

Re: Airsense 10 won't turn on!

Post by PiobGuy » Mon Jul 11, 2022 9:46 am

Janknitz wrote:
Sun Jul 10, 2022 5:49 pm
Did you use the same power supply with your spare?
Initially, I did and it was fine. I did change the power supply as well though just in case it was the cause of the failure.

_________________
Machine: AirStart™ 10 Auto CPAP with HumidAir™ Heated Humidifier
Mask: DreamWear Nasal CPAP Mask with Headgear
Additional Comments: Diagnosed in 2012

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zonker
Posts: 11299
Joined: Fri Jun 19, 2015 4:36 pm

Re: Airsense 10 won't turn on!

Post by zonker » Mon Jul 11, 2022 4:00 pm

if you want it repaired, contact-
https://acbio.com/

held in high regard here on the forum!
people say i'm self absorbed.
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg

PiobGuy
Posts: 18
Joined: Mon Dec 03, 2012 3:08 pm
Location: Mid-West USA

Re: Airsense 10 won't turn on!

Post by PiobGuy » Wed Jul 13, 2022 7:31 am

zonker wrote:
Mon Jul 11, 2022 4:00 pm
if you want it repaired, contact-
https://acbio.com/

held in high regard here on the forum!
Awesome, thanks.

_________________
Machine: AirStart™ 10 Auto CPAP with HumidAir™ Heated Humidifier
Mask: DreamWear Nasal CPAP Mask with Headgear
Additional Comments: Diagnosed in 2012

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zonker
Posts: 11299
Joined: Fri Jun 19, 2015 4:36 pm

Re: Airsense 10 won't turn on!

Post by zonker » Wed Jul 13, 2022 10:39 am

PiobGuy wrote:
Wed Jul 13, 2022 7:31 am
zonker wrote:
Mon Jul 11, 2022 4:00 pm
if you want it repaired, contact-
https://acbio.com/

held in high regard here on the forum!
Awesome, thanks.
Image
people say i'm self absorbed.
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg