My Phillips System 1

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
dgodkin
Posts: 2
Joined: Fri May 08, 2020 11:54 am

My Phillips System 1

Post by dgodkin » Fri May 08, 2020 12:00 pm

For years my Phillips System 1 Respironics CPAP machine sat unused until I finally found a mask comfortable enough for me to use with it. After only six months an alarm started going on telling me it needed service or repair. But now Philips says it has no parts or service for System 1. I don’t want to fork out more money for the new system. Does anyone know of anyone who can fix my existing machine?

User avatar
zonker
Posts: 11048
Joined: Fri Jun 19, 2015 4:36 pm

Re: My Phillips System 1

Post by zonker » Fri May 08, 2020 2:09 pm

dgodkin wrote:
Fri May 08, 2020 12:00 pm
For years my Phillips System 1 Respironics CPAP machine sat unused until I finally found a mask comfortable enough for me to use with it. After only six months an alarm started going on telling me it needed service or repair. But now Philips says it has no parts or service for System 1. I don’t want to fork out more money for the new system. Does anyone know of anyone who can fix my existing machine?
welcome to the zoo! there will probably be folk along shortly to caution you against repair of such an old machine, so i won't mention it. :lol:

try these folks, as they seem to be well thought of among forum users. mind you, haven't r\tried them myself-

https://acbio.com/cpap-repair/

good luck!

oh, also as an alternative, look to forum member lsat, who often has used machines for sale.
people say i'm self absorbed.
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg

User avatar
DreamDiver
Posts: 3082
Joined: Thu Oct 04, 2007 11:19 am

Re: My Phillips System 1

Post by DreamDiver » Fri May 08, 2020 3:43 pm

zonker wrote:
Fri May 08, 2020 2:09 pm
dgodkin wrote:
Fri May 08, 2020 12:00 pm
For years my Phillips System 1 Respironics CPAP machine sat unused until I finally found a mask comfortable enough for me to use with it. After only six months an alarm started going on telling me it needed service or repair. But now Philips says it has no parts or service for System 1. I don’t want to fork out more money for the new system. Does anyone know of anyone who can fix my existing machine?
welcome to the zoo! there will probably be folk along shortly to caution you against repair of such an old machine, so i won't mention it. :lol:

try these folks, as they seem to be well thought of among forum users. mind you, haven't r\tried them myself-

https://acbio.com/cpap-repair/

good luck!

oh, also as an alternative, look to forum member lsat, who often has used machines for sale.
Zonker's right.

How many run hours does the machine have? How long has it sat unused? Since that period of disuse, are you saying you've been using it for six months straight, or that you started up again after six months and suddenly it's broken? If you started CPAP within the last year and you were sold a new System One, it's unfortunate because the model has been discontinued years ago. If you were gifted a used System One, well... again, it's a discontinued model.

If your health insurance or DME doesn't have compliance data, they may be less inclined to honor a contract for machine that's broken but has been sitting for months/years unused, even with low run-hours. You may either have to send it to a repair facility, such as Zonker has suggested, or buy a new one or a gently used one. There are low-cost options. I hope you find one that works for you.

_________________
Mask: ResMed AirFit™ F20 Mask with Headgear + 2 Replacement Cushions
Additional Comments: Pressure: APAP 10.4 | 11.8 | Also Quattro FX FF, Simplus FF
Image
Most members of this forum are wonderful.
However, if you are the target of bullying on this forum, please consider these excellent alternative forums:
Apnea Board
Sleep Apnea Talk Forum
Free CPAP Advice

Be well,
Chris

dgodkin
Posts: 2
Joined: Fri May 08, 2020 11:54 am

Re: My Phillips System 1

Post by dgodkin » Fri May 08, 2020 8:18 pm

zonker wrote:
Fri May 08, 2020 2:09 pm
dgodkin wrote:
Fri May 08, 2020 12:00 pm
For years my Phillips System 1 Respironics CPAP machine sat unused until I finally found a mask comfortable enough for me to use with it. After only six months an alarm started going on telling me it needed service or repair. But now Philips says it has no parts or service for System 1. I don’t want to fork out more money for the new system. Does anyone know of anyone who can fix my existing machine?
welcome to the zoo! there will probably be folk along shortly to caution you against repair of such an old machine, so i won't mention it. :lol:

try these folks, as they seem to be well thought of among forum users. mind you, haven't r\tried them myself-

https://acbio.com/cpap-repair/

good luck!

oh, also as an alternative, look to forum member lsat, who often has used machines for sale.
Thanks, I'll try both. David

User avatar
zonker
Posts: 11048
Joined: Fri Jun 19, 2015 4:36 pm

Re: My Phillips System 1

Post by zonker » Fri May 08, 2020 9:49 pm

dgodkin wrote:
Fri May 08, 2020 8:18 pm
zonker wrote:
Fri May 08, 2020 2:09 pm
dgodkin wrote:
Fri May 08, 2020 12:00 pm
For years my Phillips System 1 Respironics CPAP machine sat unused until I finally found a mask comfortable enough for me to use with it. After only six months an alarm started going on telling me it needed service or repair. But now Philips says it has no parts or service for System 1. I don’t want to fork out more money for the new system. Does anyone know of anyone who can fix my existing machine?
welcome to the zoo! there will probably be folk along shortly to caution you against repair of such an old machine, so i won't mention it. :lol:

try these folks, as they seem to be well thought of among forum users. mind you, haven't r\tried them myself-

https://acbio.com/cpap-repair/

good luck!

oh, also as an alternative, look to forum member lsat, who often has used machines for sale.
Thanks, I'll try both. David
you are most welcome, sir!
people say i'm self absorbed.
but that's enough about them.
Oscar-Win
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1-Win64.exe
Oscar-Mac
https://www.apneaboard.com/OSCAR/OSCAR-1.5.1.dmg

JDS74
Posts: 3397
Joined: Sun Jan 23, 2011 2:57 pm
Location: South Carolina

Re: My Phillips System 1

Post by JDS74 » Sun May 10, 2020 2:36 am

dgodkin wrote:
Fri May 08, 2020 12:00 pm
For years my Phillips System 1 Respironics CPAP machine sat unused until I finally found a mask comfortable enough for me to use with it. After only six months an alarm started going on telling me it needed service or repair. But now Philips says it has no parts or service for System 1. I don’t want to fork out more money for the new system. Does anyone know of anyone who can fix my existing machine?
If the "years" sitting around is accurate, then its long past warranty so ACBIO is the only possibility (as suggested). Give them a call to see if they think they might be able to service the machine.
What error code displays on the screen?
If you turn it off, wait a minute, then turn it back on - what happens?

_________________
Mask: Oracle HC452 Oral CPAP Mask
Humidifier: DreamStation Heated Humidifier
Additional Comments: EverFlo Q 3.0 Liters O2 PR DSX900 ASV
Oracle 452 Lessons Learned Updated
DSX900 AutoSV with HC150 extra humidifier and Hibernite heated hose
Settings: EPAP Min-10.0, EPAP Max-17, PS Min-3, PS Max-10, Max Pressure-20, Rate-Auto, Biflex-1.
Sleepyhead and Encore Pro 2.21.