My CPAP machine won’t power up

[bobpulgino]

This morning my machine was displaying a message something like “Your power cord isn’t completely inserted into the back of the machine”. I checked it and I guess it was slightly loose, so I unplugged it then pushed it back in, but the power light was not on. I checked the cord going into the brick and then the plug on the surge suppressor and all seemed to be secure but no power light and pushing the power button had no effect.

I checked the green LED on the brick and found that it was not light, but unplugging and re-plugging the cord into the back of the machine caused the power light to flicker once or twice, but it always ended up unlit.

Does any of this sound familiar to anyone? ... any ideas?

[LSAT]

e bay has the Airsense 10 power cords for about $20. I would plug it into a different outlet. Often the outlets get loose and will not hold the plug securely.
You may need a new $1 outlet.

[Dog Slobber]

I've had this happen to me twice.

Both times it was the connection from the power brick to the device, at the back of the device. And both times reseating the plug worked. For me the cause was the machine moving and the power cord being pinched in-between the the surface it was on and the headboard.

When the LED doesn't come on, is the machine not functional? Test by pressing the dial button and seeing if there's any response.

[Becca59]

how old is your machine? My insurance will replace automatically every 5 years. So if it has been 5 years or more, it's time to get a new one. If it is less than 5 years, I would ask my DME or Doctor if insurance will pay for a new one since it may be broken. I would take the advice of other posters and try a new power cord first or make sure the outlet is working, etc...

[Muse-Inc]

Plug directly into the receptacle bypassing the surge protector. If it works, you likely need to replace the surge protector; if it doesn't work, then might need replace the receptacle.