IntelliPaP 2

[MarcoSil]

I decided to get a second APAP so that I would have a backup to my S9, so I ordered the new IntelliPaP 2 from CPAP dot com.

It arrived this past Wednesday and I have been having nothing but problems with it. It seems that the auto pap feature is messed up. It will increase the pressure pretty linearly as soon as I turn it on and before I fall asleep. First night I tried it (pressures set at 20/4, max/min) I woke up after a couple of hours and it was blowing at 15 and I couldn't get back to sleep. My normal pressures on the S9 are around 9.5 at 95% level and 8 median.

I did a 15 minute test lying in bed and breathing normally. After 15 minutes it increased the pressure from the min. of 4 to 9, The same test with my S9 done immediately afterward kept the pressure at 4.

The second night, on the advice of the CPAP dot com gal I spoke with, I lowered the max pressure to 10. I slept OK, woke up pretty much normally and the pressure was at 10.

I couldn't get the bluetooth connection with my phone to work.

Unlike the S9, there is no setting on the machine that tells it what kind of mask you are using. I had assume this was a standard feature of all machines (silly me).

Also, Sleepyhead couldn't read the SD card so I can't really see what was going on.

No matter what the numbers say, it's noisier than the S9.

I've spoken with CPAP dot com twice and have sent the machine back for an "evaluation" and the vibes I'm getting is that they will hassle me about giving me a refund.

At this point, I'm thinking I should have spent the extra $150 and purchased an S10.

[Julie]

Hi - I don't really know the IP 2, but will give you info based on my machine, which I hopes helps!

The machine has two ways to read data - one is to buy the module (around $150) and use an SD card for e.g. Sleepyhead, but the other way, which is what I use because my OSA's so consistent, is to take code #'s off the screen in the a.m., go to the product pg on Cpap.com and halfway down is a little window to put in the screen #'s. Submit, and get a report of pressures, AHI, leak and flow rates, etc.. not as detailed as e.g. the S10 would be, or using the IP module and SH, but a good indication of how you're doing. It's not a Resmed or Respironics so doesn't necessarily have the same bells and whistles, but it's still an excellent (and very quiet) machine for everyday use (and travel).

If your normal pressures are 9.5 and 8, or anywhere close to those, why not try settings of (low) 7 or 8, and high 10, and see how that goes. The others of 4 and 20 are the default low and high for the machine, very unlikely to be pressures based on what you were titrated at during your study - all too often doctors 'prescribe' those (4/20) thinking the machine will find the right levels for you, but 4 is so low that a) most people cannot breathe meaingfully at it, and b) if you have an event much higher, it'll take the machine forever to be able to respond, so many (most) of us move our low pressures up to more useful ones.

I'm not aware that you can sync the machine to your phone, however... do you have the manual to check that?

[Slartybartfast]

The Intellipap 2 is new to me, too. I have an S9 Autoset and an Intellipap. I use the latter when I'm at my wife's house about 10 days/month (long distance marriage - kids and elderly mom I'm taking care of). And I honestly can't tell the difference between the two machines. As for setting the machine at 4 and 20, 4 doesn't provide me with enough air, so the minimum I'm comfortable with is 6. And 20 will float the nasal pillows out of my nose. My prescription is for a pressure of 10.5. So I set it for 8 and 14, and data shows the pressure stays within that range, only occasionally touching the upper and lower limits.

It seems clear something is wrong with that machine, or the way it was set up. You've returned it for "evaluation" but there is a warranty on it, so if it's not working, you should not have any problem. CPAP.com has been good to me, and I expect they will do what's right.

[MarcoSil]

The Intellipap 2 is new to me, too. I have an S9 Autoset and an Intellipap. I use the latter when I'm at my wife's house about 10 days/month (long distance marriage - kids and elderly mom I'm taking care of). And I honestly can't tell the difference between the two machines. As for setting the machine at 4 and 20, 4 doesn't provide me with enough air, so the minimum I'm comfortable with is 6. And 20 will float the nasal pillows out of my nose. My prescription is for a pressure of 10.5. So I set it for 8 and 14, and data shows the pressure stays within that range, only occasionally touching the upper and lower limits.

It seems clear something is wrong with that machine, or the way it was set up. You've returned it for "evaluation" but there is a warranty on it, so if it's not working, you should not have any problem. CPAP.com has been good to me, and I expect they will do what's right.

Thanks for your reply it is very helpful. The IntelliPaP 2 is supposed to be the new version of the intelliPaP and a lot smaller and easier to travel with along with some of the bells and whistles that have come into vogue during the past 5 yrs. I ordered it because of the excellent reviews of the IntelliPaP and I expected the transition from the S9 to be pretty easy. I'll give CPAP.com the benefit of the doubt, but it's tough being out of pocket for over $700 and having to deal with this hassle.

[Slartybartfast]

I hear you. I'm out of pocket for both my machines, too. And all the supplies, etc. So I expect everything to work, too.

One of the advantages of the old Intellipap (don't know if this carries over to the new one) over other machines, was that the user could adjust the way the machine perceives and responds to events. When I first got my IP, I wanted to make it respond more quickly and aggressively to events, so I made the recommended changes I found somewhere online, and the machine did precisely what you described. That night it ramped up to max pressure and stayed there. So, after futzing with it for a while, I reset it to factory specs and decided to leave the tweaks alone. The machine responded normally from then on.

This is just a guess, but it's possible that your machine might have been pulled from the production line and subjected to testing, and not restored to factory default settings afterward. In any event, it's out of your hands now, but the first thing I'd do would be to perform the reset procedure and make sure it's actually at factory settings. Re: Bluetooth, pairing the machine with your phone, the literature on CPAP.com says it should work with iPhone and Android devices. That stuff is magic to me, so if it doesn't work, I'm in the dark.

Let us know how this ends up. The IP2 is still new to a lot of us. So far as I can tell, yours was the first mention of the Intellipap 2 on the board.