New Simplus mask is loud.

[Noctuary]

I got my new supplies; mask, pillows, hose, filters. Tried my new mask Sunday night but it was very loud, and it wasn't the vents. I think its coming from the swivel part, though I can't feel any air blowing there. I had to go outside to the recyling bin and dig out my old mask. Are some masks like this or did I get gyped? Still, even with my old mask I woke up feeling really bad, as I do most days. Strangely, when my AHI is lower, I feel worse. Today it was 0.5, but then I only slept five hours. I do have a new prescription for Provigil; hopefully that will help, eventually.

"Hang in there, its worth it!" <<<

[lc96]

I got a new Simplus mask in the DME's office a couple weeks ago and we both heard it. He gave me different one and it was quiet. He was sending the first one back as defective. Maybe they had a bad batch. I just use a FF mask occasionally.

[hyperlexis]

I got my new supplies; mask, pillows, hose, filters. Tried my new mask Sunday night but it was very loud, and it wasn't the vents. I think its coming from the swivel part, though I can't feel any air blowing there. I had to go outside to the recyling bin and dig out my old mask. Are some masks like this or did I get gyped? Still, even with my old mask I woke up feeling really bad, as I do most days. Strangely, when my AHI is lower, I feel worse. Today it was 0.5, but then I only slept five hours. I do have a new prescription for Provigil; hopefully that will help, eventually.

"Hang in there, its worth it!" <<<

Very loud? I'd say its pretty quiet. Somewhat louder than the Quattro but not terrible. Maybe something is leaking somewhere?

What mask were you previously using that was so quiet?

[Nozzelnut]

Possible you got a bad one. I've been using the simplus since it came out. I purchased a second mask about 6 months after the first. Both are about the same; pretty quiet. The Resmed Airfit F10 was substantially louder at the vent. Make sure the gray hose to mask adapter is fully seated in the hose and clicks/seats onto the mask.

[Noctuary]

Thank you all. I'll just return it and get a new one, or simply let it go and just keep using the old one.