sleepyhead software

[elmtree2]

My husband's CPAP machine setting were recently changed, from a pressure of 9 to a pressure of 10. The tech made the change my giving me a new card to install.

The software is working fine, except that on the overview page, there is no history for AHI, leaks, and total leaks. All other history is there. The date is populating going forward.

Is there a way to get that history back?

if this is not the place for this post, please direct me to where it should be.

I appreciate you help.

[JDS74]

To get a better answer, it would be helpful if you could post your husband's equipment. There is a link on doing that in my signature block.

There is a way to erase all the therapy on these machines. If the technician did that, the data is gone.

If not, it may be possible to get the data but the machine type must be known.

[archangle]

My husband's CPAP machine setting were recently changed, from a pressure of 9 to a pressure of 10. The tech made the change my giving me a new card to install.

The software is working fine, except that on the overview page, there is no history for AHI, leaks, and total leaks. All other history is there. The date is populating going forward.

Is there a way to get that history back?

if this is not the place for this post, please direct me to where it should be.

I appreciate you help.

We do need to know what machine he has. Please fill in your profile. There's a link in my signature line on how to do this.

Also, what version of SleepyHead are you using? It should say in the title on the top of the window. The latest is 0.9.8-1.

Try "Data-rebuild CPAP data" and see if the data comes back. There are some weirdnesses when you mix old and new data like this.

I recommend copying the entire SD card to your computer every time you download data. Go to "my computer" in windows, right click on the SD card, do "copy" and then paste it into a folder named "Joes CPAP" or something you'll recognize. Then rename the directory created to something like 141112 for today's date. That way, you'll always have the data in the future if SleepyHead somehow loses the data.

[elmtree2]

Thank you for your help.

Have put in the machine data. Sleepyhead version is 0.9.3; my computer is running Windows 7.

Under "data" the only option I see is "rebuild oximetry indices."

All of the "daily" data is intact; it is the overview graphs that are messed up. It would seem logical to me that the information is pulled from the daily data to create the graph. But then, I'm not a programmer.

I have Sleepyhead software on another computer, a laptop. When I saw that some data was lost, i did not download the new card to that computer. The laptop is running Sleepyhead v 0.9.5 Testing. Not sure how to upgrade the software to 9.8.

[elmtree2]

One other thing.

I put the new SD card the tech gave me in the machine to change the settings. Then used that to upgrade Sleepyhead software. When I saw the overview data was gone, I put the old card back in the machine and have been using that to update daily. However, it did not repopulate the overview data.

The tech had told me some time back that she automatically erases the cards when she downloads the data, but she did not have my original card.

[JDS74]

In those circumstances, all your detail data should be there with the exception that the wave data during the short interval will be gone.

Erasing the card after download is horrible practice. Its your data and she had no right to destroy your data.

[SGearhart]

Since your computer sees the SD card as a drive, you can create a folder on your computer and copy the SD's data to it. I do this on a regular basis just in case everything goes sideways.

[cathyf]

I recommend copying the entire SD card to your computer every time you download data. Go to "my computer" in windows, right click on the SD card, do "copy" and then paste it into a folder named "Joes CPAP" or something you'll recognize. Then rename the directory created to something like 141112 for today's date. That way, you'll always have the data in the future if SleepyHead somehow loses the data.

If you are using a mac, you should use Disk Utility to back up your data to a .dmg file, because then you can copy your backup to a new card and take THAT to the DME for them to futz with. And if they do something antisocial like erase your data, you still have your original.

[elmtree2]

Yes, JDS74, it is a lousy idea. I asked why and was told the drive is too small. It looks to be about 3.75GB which can hold a fair amount of data.

OK. Nothing working so took a chance. Updated the data on my laptop and it worked. Did not erase anything. Have no idea why it worked on one computer while erasing data on the other, but when I then copied the source data from the laptop to the desktop, it is fine as well.

Am wondering if it has something to do with the version of sleepyhead running. The desktop has an older version running on Windows 7, while the laptop has a newer version running on Windows 8.1.

I have no idea, but it is working for now.

Thank you for your support.

Penny

[SGearhart]

Elmtree,
Based on other posts that I've seen Windows 8.1 will write system files to the SD card if it isn't write-protected. This WILL mess it up, Big Time. Please make sure that you slide the protect tab to the locked position before inserting it into the card reader. Like I said in an earlier post, I always copy the SD card to a dedicated directory on the PC before I do anything else. . . Just in case I decide to practice having a "Senior Moment".

[palerider]

Elmtree,
Based on other posts that I've seen Windows 8.1 will write system files to the SD card if it isn't write-protected. This WILL mess it up, Big Time.

*NO* it won't.

sleepyhead doesn't care, and the prs1 machines don't care.

if the OP had a resmed s9, then the s9 would simply reformat the card to get rid of the crap that winblows writes to the card.

[Paralel]

Palerider is correct. I run Windows 8.1 Pro with a PRS1 with absolutely no trouble and I never write protect my card.

[elmtree2]

Darn! I take it back. Just downloaded new data and clicking on "overview," the only thing that shows up on the AHI graph is last night's data.

I really don't understand. There are full year graphs of usage, sessions, session times, pressure, settings, peak AHI, and resp. rate. The rest of the graphs are empty except for last night.

Perhaps it is correlated to the platform. My laptop is running 8.1 and it is still populating. The desktop is running Windows 7 Premium. When I check for updates, the software is the newest for this platform, so that is not a solution.

Again my thanks for your support. I can live with just having the data on the laptop, but I am anal about having backups, and another working program was really good.

Sigh. It was working so well.

[palerider]

Perhaps it is correlated to the platform. My laptop is running 8.1 and it is still populating. The desktop is running Windows 7 Premium. When I check for updates, the software is the newest for this platform, so that is not a solution.

the current verison of sleepyhead is 0.9.8-1.

'check for updates" doesn't work.

you have to go to the link below and download a new copy.

[elmtree2]

Thank you, palerider. Good to know.