Need the software before ResScan 5.1

ErnieH · Post by **ErnieH** » Sun Apr 05, 2015 3:12 pm

I can't get all the info I need from ResScan 5.1, so I'd like to get the software before 5.1 and see if it works.

Thanks,
ErnieH

greg-g · Post by **greg-g** » Mon Apr 06, 2015 6:02 am

I'm currently running ResScan 5.3 and have had every release for the past 5 years, I don't think I have the backup's, but they maybe on an old computer.
I'm not aware of anything that has ever been removed from any release.
What's the problem?

ErnieH · Post by **ErnieH** » Mon Apr 06, 2015 7:01 am

I can get the Summery Graphs but not the Detailed Graphs.

Thanks

ErnieH · Post by **ErnieH** » Mon Apr 06, 2015 7:06 am

Maybe the ResScan 5.3 would fix it.

Thanks

Pugsy · Post by **Pugsy** » Mon Apr 06, 2015 7:10 am

I get the detailed graphs with ResScan 5.xxx (all of the versions).

2 Possible culprits....

I think maybe forgetting to change the download from the default summary only to "all available data"...then make that the default. So when you get the usual download screen stop and take a minute to make sure that you are downloading "all available data" and it will show up.
Except remember....once the data gets overwritten on the SD card it is no longer available.
Some data gets over written at end of 7 days and the other is 30 days. Only the summary only data is available after that. So with a brand new install of ResScan the older than 30 days details aren't on the SD card and that's why older data details won't show up.

So either..the download needs to be changed.
or if you are using a brand new ResScan install ....your SD card doesn't contain all the old detailed files and that's why nothing over 30 days can be found. If it isn't on the SD card it doesn't matter which ResScan version you use because the problem is in the SD card data storage and not ResScan.

Did you tell me you had computer issues and had to start over?

ErnieH · Post by **ErnieH** » Mon Apr 06, 2015 8:00 am

No I don't have any computer problems. I'm already aware of all the things you told me. Could you send me the ResScan 5.3?

Thanks for trying to help,
ErnieH

Pugsy · Post by **Pugsy** » Mon Apr 06, 2015 8:15 am

Check your PM box.
Okay, wasn't you who recently had computer problems and had to reinstall ResScan.
ResScan 5.3 does indeed show the detailed graphs so if you still don't get them then something is wrong on your end and not with the software.

Need the software before ResScan 5.1

Need the software before ResScan 5.1

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