CPAP.COM very helpful!

[johnnygoodman]

Howdy,

We received a really classy note from this thread's original poster today and all is well.

I think it is important to remember that if your significant other needed therapy and you felt they weren't getting it, you'd be pretty worked up too!

Johnny

[jnk...]

. . . received a really classy note from this thread's original poster today . . . I think it is important to remember that if your significant other needed therapy and you felt they weren't getting it, you'd be pretty worked up too! . . .

Golden.

Nicely said, Mr. Goodman.

An example to all of us.

Thanks.

[HusbandHasApnea]

I'm the original poster. I wish this thread could be deleted. All worked out fine with cpap.com, it was a minor misunderstanding at the end of a very long and frustrating battle to get my husband into treatment. And this company unfortunately took the brunt of it. I do wish I had received a phone call instead of just a rejection email after I was told all is well and my order was processed, but they didn't know I was close to a breakdown and needed to be coddled, badly. I apologize. A week of no sleep and days of battling to get prescriptions (that turned out to not be prescriptions at all) and sleep study reports took an extreme toll. This is after months of cajoling my husband into completing his sleep study and actually giving cpap a try, while suffering through railroad-decibel snoring every night.

Anyway, I'm happy and hoping to do business with cpap.com again, they were extremely professional and helpful, sent us beautiful equipment yesterday, and even with my outburst a lovely thank you note. I apologize to the Goodman family and hope I am welcome to continue on this forum (taking deep breaths and perhaps a night's sleep whenever needed).

Take care all.

[jnk...]

I'm the original poster. I wish this thread could be deleted. All worked out fine with cpap.com, it was a minor misunderstanding at the end of a very long and frustrating battle to get my husband into treatment. And this company unfortunately took the brunt of it. I do wish I had received a phone call instead of just a rejection email after I was told all is well and my order was processed, but they didn't know I was close to a breakdown and needed to be coddled, badly. I apologize. A week of no sleep and days of battling to get prescriptions (that turned out to not be prescriptions at all) and sleep study reports took an extreme toll. This is after months of cajoling my husband into completing his sleep study and actually giving cpap a try, while suffering through railroad-decibel snoring every night.

Anyway, I'm happy and hoping to do business with cpap.com again, they were extremely professional and helpful, sent us beautiful equipment yesterday, and even with my outburst a lovely thank you note. I apologize to the Goodman family and hope I am welcome to continue on this forum (taking deep breaths and perhaps a night's sleep whenever needed).

Take care all.

Do us a favor and stick around.

Please don't be embarrassed by the thread. It could have been any of us. I've lost my temper with good people myself who then found it in their hearts to forgive. Maybe you can send a sealed package of store-bought cookies to the customer service person, or something. We are all human here.

What we know about you so far is that you love your husband, you are not stubborn, you helped us all to see how reasonable CPAP.com and Mr. Goodman are, and you are good with classy apologies in a way we can all learn from.

I, for one, think you could do a lot of good on this forum helping others.

Just sayin'.

However you got here, you are here. Welcome. Please let us be of help in making your assistance to your loved one as successful as possible. We are here for you.

-Jeff

PS - I think you can edit the title of your first post so that the heading says something more positive, if you want. And you can modify that first post to clarify how things stand now, should you choose to do so.

[Bill44133]

May God bless you and your family on your journey.


I wish you well..

[Guest]

This is what is known as a "Happy Ending"

Welcome aboard, take up the offers, as there will certainly be bumps in the road getting therapy dialed in. And there is no better place to get help or answers than right here.

[49er]

I'm the original poster. I wish this thread could be deleted. All worked out fine with cpap.com, it was a minor misunderstanding at the end of a very long and frustrating battle to get my husband into treatment. And this company unfortunately took the brunt of it. I do wish I had received a phone call instead of just a rejection email after I was told all is well and my order was processed, but they didn't know I was close to a breakdown and needed to be coddled, badly. I apologize. A week of no sleep and days of battling to get prescriptions (that turned out to not be prescriptions at all) and sleep study reports took an extreme toll. This is after months of cajoling my husband into completing his sleep study and actually giving cpap a try, while suffering through railroad-decibel snoring every night.

Anyway, I'm happy and hoping to do business with cpap.com again, they were extremely professional and helpful, sent us beautiful equipment yesterday, and even with my outburst a lovely thank you note. I apologize to the Goodman family and hope I am welcome to continue on this forum (taking deep breaths and perhaps a night's sleep whenever needed).

Take care all.

You're definitely welcome here and your situation is a perfect example of how things can snowball until the dam bursts and you can't take it any more simply due to being human. We have all been there.

Speaking of outbursts, I am cringing as I write this but wanted to share this story that happened several years ago. I was still suffering from withdrawal issues from psych meds which caused me to lose my temper way too easily. One day, I actually yelled at a hotel desk clerk because of what I felt was due to being ripped off on peanut butter M+Ms. My god, how stupid was that. I did apologize but it was tough knowing I had acted that way.

49er

[HusbandHasApnea]

PS - I think you can edit the title of your first post so that the heading says something more positive, if you want. And you can modify that first post to clarify how things stand now, should you choose to do so.

Done. Thank you so much, all of you. Making me teary-eyed lol. Thanks.

[ems]

One day, I actually yelled at a hotel desk clerk because of what I felt was due to being ripped off on peanut butter M+Ms. 49er

Would have loved to see hotel desk clerk's face.

[ems]

What we know about you so far is that you love your husband, you are not stubborn, you helped us all to see how reasonable CPAP.com and Mr. Goodman are, and you are good with classy apologies in a way we can all learn from.

Absolutely! Thank you for coming back HHA and filling us in. I hope things go well from here on in~ keep us posted.

[Wulfman...]

I'm the original poster. I wish this thread could be deleted. All worked out fine with cpap.com, it was a minor misunderstanding at the end of a very long and frustrating battle to get my husband into treatment. And this company unfortunately took the brunt of it. I do wish I had received a phone call instead of just a rejection email after I was told all is well and my order was processed, but they didn't know I was close to a breakdown and needed to be coddled, badly. I apologize. A week of no sleep and days of battling to get prescriptions (that turned out to not be prescriptions at all) and sleep study reports took an extreme toll. This is after months of cajoling my husband into completing his sleep study and actually giving cpap a try, while suffering through railroad-decibel snoring every night.

Anyway, I'm happy and hoping to do business with cpap.com again, they were extremely professional and helpful, sent us beautiful equipment yesterday, and even with my outburst a lovely thank you note. I apologize to the Goodman family and hope I am welcome to continue on this forum (taking deep breaths and perhaps a night's sleep whenever needed).

Take care all.

Thank you for the follow-up post. I'm very glad to hear that this has worked out well for you folks.
Most of us can empathize with your feelings and what you were going through.
The vast majority of us have had excellent experiences with CPAP.COM, so it's a little difficult to imagine someone who has not. So, please try to understand where "we" were coming from, too.

Please feel free to join in the discussions and/or ask questions (either or both of you). We'll do our best to try to answer them.


Den

.

[kaiasgram]

I'm the original poster. I wish this thread could be deleted. All worked out fine with cpap.com, it was a minor misunderstanding at the end of a very long and frustrating battle to get my husband into treatment. And this company unfortunately took the brunt of it. I do wish I had received a phone call instead of just a rejection email after I was told all is well and my order was processed, but they didn't know I was close to a breakdown and needed to be coddled, badly. I apologize. A week of no sleep and days of battling to get prescriptions (that turned out to not be prescriptions at all) and sleep study reports took an extreme toll. This is after months of cajoling my husband into completing his sleep study and actually giving cpap a try, while suffering through railroad-decibel snoring every night.

Anyway, I'm happy and hoping to do business with cpap.com again, they were extremely professional and helpful, sent us beautiful equipment yesterday, and even with my outburst a lovely thank you note. I apologize to the Goodman family and hope I am welcome to continue on this forum (taking deep breaths and perhaps a night's sleep whenever needed).

Take care all.

HusbandHasApnea, some unkind and sarcastic remarks were directed at you in this thread and I hope a couple of apologies are on their way to you too.

[Drowsy Dancer]

PS - I think you can edit the title of your first post so that the heading says something more positive, if you want. And you can modify that first post to clarify how things stand now, should you choose to do so.

Done. Thank you so much, all of you. Making me teary-eyed lol. Thanks.

There is nothing like a gracious apology to endear me to a person.

Why don't you edit your .sig line and profile to display the equipment your husband now has?

[chunkyfrog]

Welcome to the forum. Your hubby is fortunate to have such a tiger on his side.

[BlowingWithTheWind]

I understand all sides. First, after dealing with the medical world of CPAP treatment, insurance companies, scamming DME's, Dr's, etc, added to lack of sleep (an yes, partner listening to snoring all day also qualifies) anyone can be ready to burst out. On the other side, the folks at CPAP.COM are in a bind --- the same medical mafia imposes rules on what they can do.

So glad that all got together and resolved things. Truly a "Dr. Phil" moment!