Card reader

[not so sure]

I am using old version of encore pro 1.8.49 software with my card reader. Its been a while since I read my card. I am getting a message that says Unable to connect to specified database. Any body have any ideas.

Thanks Jim

[Goofproof]

Has it ever worked on the computer you are trying to use? Many newer computers are 64 bit not 32 bit windows operating systems. That will make it need a 64 bit driver for the card reader to work, it also may affect the setting up of the database. Jim

The card reader must be a DT-3500 (?)

[not so sure]

Its still on my old computer I tried unsuccessfully to get it to work on my new 64 bit system. It has worked fine for years. I haven't been checking numbers for a while, I had a sleep issue last night so I thought I would check, and that's when I discovered the problem. It wouldn't have anything to with the smart card would it ? Yes my reader is a DT 3500.

Thanks Jim

[Goofproof]

Odds are something has went squirrelly. Removing the smart card drivers may help, also use a eraser to LIGHTLY clean the card contacts. The card could go bad but you would need a spare to check it out.

There used to be a program to reformat the card, and a new driver for 64 bit, but I've lost track of ehere to download them.

[Wulfman...]

I am using old version of encore pro 1.8.49 software with my card reader. Its been a while since I read my card. I am getting a message that says Unable to connect to specified database. Any body have any ideas.

Thanks Jim

That would be an indication that the SQL Server isn't running........for whatever reason.


Den

.

[Goofproof]

http://www.ais-magnetic.com/e/download_ ... p?id=23390

smart card driver links

[Wulfman...]

The SQL Server needs to start first, then the SQL/Service Manager, then the Infineer Reader Utility, and then the Encore Pro program.


Den

.

[Bill44133]

make sure your SQL services are running..

[not so sure]

What are the SQL services

[Bill44133]

If you are using Windows 7 you can start the task manager and go to the services tab.. look down the list for SQLBrowser and see if it is running or stopped.

[6PtStar]

As I remember, EP 1.8.49 won't run on anything newer that Windows XP, I know it won't run on Windows 7. You can do a search for "SQL manager". I can't remember where it is because I have a short cut that let's me turn it on without searching for it. The SQL Database is where the data from Encore Pro is stored.

Jerry