DME/Insurance snafu, I have to pay for it!

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
User avatar
Bobshouse
Posts: 153
Joined: Thu Sep 19, 2013 3:47 pm
Location: Central Coast of California

Re: DME/Insurance snafu, I have to pay for it!

Post by Bobshouse » Sun Nov 17, 2013 12:16 pm

I have United Health Care....that's why Im always in the dark. My DME could be charging things daily for all I know, and with the premiums going up 200.00 a month, I could care less.

_________________
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Tap Pap, Sleepyhead and Rescan!

ems
Posts: 2757
Joined: Fri Jul 29, 2011 12:46 am

Re: DME/Insurance snafu, I have to pay for it!

Post by ems » Mon Nov 18, 2013 1:24 am

Bobshouse wrote:I have United Health Care....that's why Im always in the dark. My DME could be charging things daily for all I know, and with the premiums going up 200.00 a month, I could care less.
I have UHC also. I always get an EOB. Wonder why you don't??
If only the folks with sawdust for brains were as sweet and obliging and innocent as The Scarecrow! ~a friend~

User avatar
Jeannh
Posts: 296
Joined: Sun Aug 18, 2013 12:08 pm
Location: CA

Re: DME/Insurance snafu, I have to pay for it!

Post by Jeannh » Mon Nov 18, 2013 2:15 am

I have UHC also. I always get an EOB. Wonder why you don't??
if you have a PPO plan, you will.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: DreamWear Nasal CPAP Mask with Headgear
Additional Comments: EPAP 8, IPAP 14, PS 3.6

User avatar
Komodo
Posts: 464
Joined: Tue Jun 09, 2009 1:29 pm
Location: Zephyrhills FL

Re: DME/Insurance snafu, I have to pay for it!

Post by Komodo » Wed Nov 20, 2013 8:17 am

~UPDATE~

I decided to fight the bill.

Not for the $14, but for the principle.
It wasn't my fault they didn't get paid, it was theirs. I shouldn't have to pay for their mistakes.

I called Apria, spoke with a rather nasty gentleman in their billing dept. He put me on hold several times to go "talk" to his manager about the situation.
The end result....they removed the bill from my account, and are re-submitting it to my insurance.

Do I think this is the end of it??? Not by a far shot!!!!

This is only the first battle in the "war" and I'm sure I'll get another bill next month. I won this battle, but may not win the war. I don't care, so long as I fight the good fight and hopfully it'll help someone else down the road.