shipping to Europe/newbie

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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DayofLavos
Posts: 6
Joined: Wed Oct 23, 2013 10:03 am
Location: The Hague, Netherlands

shipping to Europe/newbie

Post by DayofLavos » Wed Oct 23, 2013 10:16 am

Greetings everybody!
I've been lurking for a while, but this is my first post.

After years of mounting, mysterious symptoms, I have finally reached the conclusion that I have OSA, and my doctor agrees. My sleep study was a couple of weeks ago.
Although I am American, I am currently living in the Netherlands. It is cheaper and generally more convenient for me to order from cpap, and I recently ordered an IntelliPAP with software, as well as a couple of different masks to try out.
My question is for anybody living in Europe, or the Netherlands: how quickly did your shipment reach you, and did you have any issues with customs?
According to tracking, my equipment has arrived in NL, but I'm still fearing long waits for customs processing or exorbitant import duties. I've been at a point for a while where I'm so tired throughout the day that it's taking a toll on my work and life, and I'm *very* eager to begin treatment ASAP. Or, maybe I'm just impatient
I do get the feeling that cpap has done this before and is very professional when it comes to shipping.

Thanks, and it's nice to finally join the community.

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Lazer1234
Posts: 301
Joined: Sat Aug 17, 2013 5:08 am
Location: Sweden

Re: shipping to Europe/newbie

Post by Lazer1234 » Wed Oct 23, 2013 11:22 am

Hello! I live in Sweden and cpap.com refuses to send things from ResMed and Philips to me. I think they are denied it by ResMed and Philips.

_________________
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: APAP 7,8 - 20 EPR 3 No Ramp ResScan 5.1 SleepyHead 0.9.8.1
Everything I write I translate through Google Translate.
Hope you have patience with that, sometimes it can get a little crazy.
/Lazer1234

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DayofLavos
Posts: 6
Joined: Wed Oct 23, 2013 10:03 am
Location: The Hague, Netherlands

Re: shipping to Europe/newbie

Post by DayofLavos » Wed Oct 23, 2013 11:29 am

god kväll! Sweden is a lovely country.

I knew about the Resmed and Phillips restrictions and avoided their products.
Everything has made it to Holland, just wondering mostly about the times it takes for customs to process and the taxes on the shipments. I imagine it's fairly, sort of similar across Western Europe...

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Lazer1234
Posts: 301
Joined: Sat Aug 17, 2013 5:08 am
Location: Sweden

Re: shipping to Europe/newbie

Post by Lazer1234 » Wed Oct 23, 2013 11:38 am

I do not know how long it takes for them to complete the package. But feel free to let me know when you know.

_________________
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: APAP 7,8 - 20 EPR 3 No Ramp ResScan 5.1 SleepyHead 0.9.8.1
Everything I write I translate through Google Translate.
Hope you have patience with that, sometimes it can get a little crazy.
/Lazer1234

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Sir NoddinOff
Posts: 4190
Joined: Mon May 14, 2012 5:30 pm
Location: California

Re: shipping to Europe/newbie

Post by Sir NoddinOff » Wed Oct 23, 2013 11:54 am

DayofLavos wrote:god kväll! Sweden is a lovely country.

I knew about the Resmed and Phillips restrictions and avoided their products.
Everything has made it to Holland, just wondering mostly about the times it takes for customs to process and the taxes on the shipments. I imagine it's fairly, sort of similar across Western Europe...
I just hope Phillips and ResMed take note that they are losing sales like this to their competitors. Money speaks with a loud and insistent voice

_________________
Mask: AirFit™ F10 Full Face Mask with Headgear
Additional Comments: Sleepyhead software v.0.9.8.1 Open GL and Encore Pro v2.2.
I like my ResMed AirFit F10 FFM - reasonably low leaks for my ASV therapy. I'm currently using a PR S1 AutoSV 960P Advanced. I also keep a ResMed S9 Adapt as backup. I use a heated Hibernite hose. Still rockin' with Win 7 by using GWX to stop Win 10.

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DayofLavos
Posts: 6
Joined: Wed Oct 23, 2013 10:03 am
Location: The Hague, Netherlands

Re: shipping to Europe/newbie

Post by DayofLavos » Wed Oct 23, 2013 12:02 pm

Yeah, I was pretty unhappy when I originally ordered a bunch of Phillips equipment and learned about the restrictions. I mostly find it ironic that a Dutch company won't allow their products to be shipped to Holland

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chunkyfrog
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Location: Nowhere special--this year in particular.

Re: shipping to Europe/newbie

Post by chunkyfrog » Wed Oct 23, 2013 2:47 pm

Hey, Australians get shafted by ReSMed all the time.

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Mask: AirFit™ P10 For Her Nasal Pillow CPAP Mask with Headgear
Additional Comments: Airsense 10 Autoset for Her

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DayofLavos
Posts: 6
Joined: Wed Oct 23, 2013 10:03 am
Location: The Hague, Netherlands

Re: shipping to Europe/newbie

Post by DayofLavos » Wed Oct 23, 2013 10:37 pm

Took only one day to clear customs! Much easier than what I had expected.
I am really looking forward to seeing what a good night's sleep feels like

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wabster
Posts: 3
Joined: Thu Oct 24, 2013 2:21 pm
Location: Sydney, Australia

Re: shipping to Europe/newbie

Post by wabster » Thu Oct 24, 2013 3:11 pm

chunkyfrog wrote:Hey, Australians get shafted by ReSMed all the time.
Isn't that the truth! I live less than 50k from Resmed's base at Bella Vista in suburban Sydney.

It cost me 1/3 (yup 66% less) to buy an S9 from the US and have it shipped, than it would cost if bought through my local CPAP shop.

Are they trying to make their prices more competitive in Australia? Nope they are trying to get importing them stopped.

Go figure!

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squid13
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Joined: Fri Jul 15, 2011 3:47 pm
Location: Pensacola, FL

Re: shipping to Europe/newbie

Post by squid13 » Thu Oct 24, 2013 4:47 pm

You can always buy ResMed or Phillips and use a company like this to forward it to you. http://www.shipito.com/

_________________
Machine: ResMed AirCurve 10 ASV Machine with Heated Humidifier
Mask: Evora Full Face Mask - Fitpack
Additional Comments: AirCurve 10 ASV, Oscar V1.0.1-r-1
US Navy Retired 1973,AirCurve 10 ASV, Mode: ASV Auto, Min EPAP: 7.2, Max EPAP: 15.0, Min PS:4.0, Max PS: 15.0, Mask ResMed Airtouch F20, Backup: (2) AirCurve 10 ASV