Advice on Software

[waudio1]

Does the Sleepyhead Software work with my machine? If not, does someone have a link to any free software (Encore Basic or other)? Thank you so much.

[Pugsy]

SleepyHead will work with the PR S1 Auto CPAP machine...550/560
The 560 model is the heated hose option model and SH requires the special Patch file.
SleepyHead links in my signature line.
Patch file found here..pages 3 and 4 on how to replace the old application exe file with the new Patch application exe file.
viewtopic/t83551/SleepyHead-Series-60-Patch-Avail.html

Send me a PM if you want EncoreBasic information. Also tell me what operating system is on your computer.
This is what Encore reports look like.
EncoreGuide link this will show you examples of what you will see. For a different machine than yours but the basics are the same.
http://www.healthcare.philips.com/pwc_h ... _Guide.pdf

[waudio1]

I got it working. Thanks so much!

[SleepingBetty]

I am so confused! My husband has been on a CPAP for about 13-14 years now. I think his current machine is a brick! He had no clue he could get software to see how things were going or that he even needed to do that! We knew little back then except that he snored loudly and stopped breathing many times throughout the night. I've already been widowed once and I really didn't want it happening again! So, when I learned a little about OSA, I encouraged him to go for a sleep study. The sleep lab was new, but at that point, his case was the worst they had ever seen and, yeah, it's bad, but not the worst case ever. He still has his first machine, which is a Respironics and I think is data capable, but I have no idea what model it is. I could go look, but I don't want to get up! The brick is his second machine and he got it because he was doing a lot of traveling at the time and liked the smaller footprint. It's a Puritan Bennett.

So, now... I have finally figured out that maybe, just maybe, my lack of energy, weight issues, falling asleep between words while my learning challenged daughter reads to me, etc. are caused, in large part, by OSA and being the researcher that I am, have been doing LOTS of reading! In fact, so much that both my tech for my titration study and my DME are impressed by my knowledge! In fact, the DME said if he needed an assistant, he wanted to hire me! But, what I know is a drop in the bucket compared to a lot of you on here. So, since I was going to ask this, anyway, I figure this might be a good place to ask it...

Unless something weird comes back on my titration report, the DME says I will be getting a PRS1-560 which seems to be one of the two best machines out there from what I have been reading. Sooo... which software should I get? Sleepyhead or Encore? I can't quite figure out all the reports yet, so I don't know which is better. Or should I get both? Since my husband is probably overdue for a new machine, he will quite possibly end up with the same one. He's doing an auto CPAP trial right now with an M series like the loaner I am currently using while waiting for my Rx, to see if his pressure needs to be adjusted. It will probably need to be since he is doing better on the auto. When he snorted one night about a week ago on his old machine and woke himself up, I told him it was time to do something about it!

While I'm asking, does the heated hose come with the 560? Or is that something I would need to ask for? I'm a little confused about that, also!

[Pugsy]

The heated hose is an option and some DMEs may not routinely supply it. So ask for it.

Regarding software...Give SleepyHead and Encore Basic both a try and see if you like one better than the other.
I actually use both because there are a couple of features that each has that the other doesn't that I happen to like.
You know with the 560 PR S1 you will need the Patch file to get SleepyHead compatible with the 60 series machine.

I have SleepHead links in my signature line.
The Patch file can be found here along with instructions on how to replace the old application exe file with the new Patch file.
It will go smoother if you will install SleepyHead with the "run as administrator" umbrella (right click mouse on the setup files to get that menu).
Final version of SleepyHead should be 0.9.3 for it to work with the 560.

Encore Basic...send me a PM. If your computer is Windows 8...tell me because we have to do something different to make Basic work on Windows 8.

[Jahbulon]

Having difficulty getting software to work for: Respironics series M Auto BiPAP (data card & USB data card reader), using Windows 7, 64 bit.

Is anything recommended? Do I need to run 32 bit or some such?

TIA

[Pugsy]

Having difficulty getting software to work for: Respironics series M Auto BiPAP (data card & USB data card reader), using Windows 7, 64 bit.

Is anything recommended? Do I need to run 32 bit or some such?

You cannot use a generic card reader in that USB port. You have to have a special card reader.
What is the problem?
Which software do you have installed that won't work?

This is the card reader you must use with the M series and the Encore Smart Card...nothing else will work.
https://www.cpap.com/productpage/Respir ... r-USB.html

I can help with software that will work on the 64 bit computer but need to know what you have tried...the problem you are having and if you have the proper card reader.

[Jahbulon]

Thanks for your message.

The Infineer USB card reader is the one I have.

EncorePro 2 Version 2.11 (64-bit Windows) says it does not work with M series.

EncorePro 1.8 will not install.

[Pugsy]

EncorePro 1.8 will not install.

No it won't on your computer.

EncorePro 2 Version 2.11 (64-bit Windows) says it does not work with M series.

I had heard that they were going to do away with the support for the Smart card machines...I guess they have with 2.11 which is the latest version.

I sent you a private message with EncoreBasic information. Read the Help section as it tells how to use the software.
Same exact reports as Pro and will install on your computer and will work with the M series machines.
Also a lot smaller than Pro and no nasty SQL server data base thing to annoy and fail to install.
Let me know if you have trouble with Basic.
Install failures very, very rare compared to Pro.

[Jahbulon]

I always get the above error message.

Can you help?

[SleepingBetty]

Thanks, Pugsy! I'll get SleepyHead downloaded and installed shortly. I'll also send you a PM. I greatly appreciate your help!

Betty

[Pugsy]

I always get the above error message.

Check marks in both boxes?...is the software confused?
Remove check mark in the box next to "erase the card"...you don't want to erase the data on the card.

This is EncoreBasic software? Looks like it and you have M series machine?
Which model M series machine?

[Jahbulon]

Yes, it is a BiPAP Auto MSERIES Model #: 701M

Can you help?

[Pugsy]

Yes, it is a BiPAP Auto MSERIES Model #: 701M

EncoreBasic should work. It has worked in the past. Not sure why it isn't working now.
Encore Viewer 1.0 will also work but it won't install on a 64 bit computer.
Encore Viewer 2.0...I don't know if it will work with the M series (technically it should) and it will install on a 64 bit computer but I don't have access to a source for it...$100 is the only source I have...and it isn't worth it.

I have heard of that error message you see...but I don't know how to respond to it because I have never seen it and I haven't read what someone might have done to eliminate it.

I do know you shouldn't put check marks in both the choices. You want to have the check mark only in the "card is to be returned to patient"..
I don't know if having both created the problem or not. If the card got erased..there won't be any data.

Try creating a new user profile in Basic and try importing again but this time with only the check mark in the bottom box for return to patient. If it got erased it won't have any data to import and you have to wait till after tonight.

It looks like the DT3500 is recognized or you would get a "can't find media" message.

I gotta think on this one and do some research and very short on time at the moment.

[Pugsy]

Yes, it is a BiPAP Auto MSERIES Model #: 701M

Can you help?

Wonder if the Smart Card went bad?
Wonder if the module for writing the data to the Smart Card went bad?

I have a little utility program that will erase and reformat the Smart card...want to try it? Not sure if it will work on Win 7 though. You could let Basic erase the card and then see if anything gets put on the machine tonight????

Do you have a new Smart card (probably not as it isn't something that we normally would have a spare"?
Did you try the old pencil erasure trick for cleaning the gold box on the Smart Card?

The software appears to have read the Smart card but didn't like what it read for some reason..bad file? bad sector?
Bad info written to the Smart card?

Unfortunately as you know..there is no product support and that product support is only for DMEs and doctors...not us.
Even Viewer doesn't offer patient support for $100..sucks.

I will think some more on it.
I can get you Viewer 1.0 copy that I think we can get to run on 64 bit computer by doing a little work around but I have a sneaking suspicion you will get the same error message because I don't think the problem is the software itself.