S9 autoset light comes on in middle of night

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jbernardk
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Joined: Wed Sep 12, 2007 1:19 pm

S9 autoset light comes on in middle of night

Post by jbernardk » Sat Feb 23, 2013 9:18 am

I have had the S9 autoset for a couple of weeks. Two nights ago I started to use the humidifier, slimline hose. I set it at 2.0. First night went well, but there was a lot of water left so I did not refill. The second night I woke up to a blinking light. I figured it was out of water so I shut off the humidifier and went back to sleep. (There was water in it in the morning). Last night, with a full tank, I woke up twice to the light coming on (not blinking this time). There was a message that the humidifier was on. I also checked and during the time the light came on I had several centrals (I don't usually have any).

So what is going on? I can not find any indication that the humidifier light should come on or that it should blink. One guess is that perhaps the low setting (2.0) makes the humidifier come on and off and when it comes back on it lights up and gives a message.

Anyone have any ideas?

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idamtnboy
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Location: Idaho

Re: S9 autoset light comes on in middle of night

Post by idamtnboy » Sat Feb 23, 2013 7:03 pm

Do you have the Climateline hose? If so, put the machine into climateline mode and set the temp. The auto mode with Climateline works the best.

_________________
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Hose management - rubber band tied to casement window crank handle! Hey, it works! S/W is 3.13, not 3.7

sol
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Re: S9 autoset light comes on in middle of night

Post by sol » Sat Feb 23, 2013 8:14 pm

jbernardk wrote: and when it comes back on it lights up and gives a message.

Anyone have any ideas?
whats the message?

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avi123
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Re: S9 autoset light comes on in middle of night

Post by avi123 » Sun Feb 24, 2013 12:06 am

could be that the humidifier cover was not locked all the way. Or the latch holding it connected to the flow generator was not latched all the way. I never had those lights switching on and off, or blinking.

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Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments:  S9 Autoset machine; Ruby chinstrap under the mask straps; ResScan 5.6
Last edited by avi123 on Sun Feb 24, 2013 6:39 pm, edited 1 time in total.
see my recent set-up and Statistics:
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http://i.imgur.com/3oia0EY.png
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Otter
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Re: S9 autoset light comes on in middle of night

Post by Otter » Sun Feb 24, 2013 12:23 am

What exactly was the message about the humidifier? My first guess is that your machine rebooted. A power glitch could cause that. When mine reboots it says "Climate control enabled", but depending on your settings, you might get a different message.

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Mask: Quattro™ FX Full Face CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Software: SleepyHead 0.9 beta

jbernardk
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Joined: Wed Sep 12, 2007 1:19 pm

Re: S9 autoset light comes on in middle of night

Post by jbernardk » Sun Feb 24, 2013 4:40 pm

The message was "Humidifier enabled". It comes up every few seconds. Also, the warm up feature does not work. I press the button for 3 seconds, the warm up comes on, goes right off and the menu cycles through humidifier and ramp. Water does not heat in any mode. I have re-seated several times. I believe either the humidifier is defective or the control unit is defective. Will go to the DME tomorrow.

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idamtnboy
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Re: S9 autoset light comes on in middle of night

Post by idamtnboy » Sun Feb 24, 2013 5:35 pm

jbernardk wrote:The message was "Humidifier enabled". It comes up every few seconds. Also, the warm up feature does not work. I press the button for 3 seconds, the warm up comes on, goes right off and the menu cycles through humidifier and ramp. Water does not heat in any mode. I have re-seated several times. I believe either the humidifier is defective or the control unit is defective. Will go to the DME tomorrow.
Sounds like you got a bum unit. Take it back and exchange it for another one. What you are describing is not right.

_________________
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Hose management - rubber band tied to casement window crank handle! Hey, it works! S/W is 3.13, not 3.7

sol
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Re: S9 autoset light comes on in middle of night

Post by sol » Sun Feb 24, 2013 5:45 pm

jbernardk wrote:The message was "Humidifier enabled". It comes up every few seconds. Also, the warm up feature does not work. I press the button for 3 seconds, the warm up comes on, goes right off and the menu cycles through humidifier and ramp. Water does not heat in any mode. I have re-seated several times. I believe either the humidifier is defective or the control unit is defective. Will go to the DME tomorrow.
maybe its defective but to make sure, unplug the S9. take water tank out to avoid any damage, push the black button to disconnect H5i from the S9
turn power on, align the H5i and S9 and push them together until they click into place ... "Humidifier enabled" comes for seconds and disappear
the warm-up only comes on when the humidifier connected correctly to the S9

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Otter
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Re: S9 autoset light comes on in middle of night

Post by Otter » Sun Feb 24, 2013 6:04 pm

sol wrote:
jbernardk wrote:The message was "Humidifier enabled". It comes up every few seconds. Also, the warm up feature does not work. I press the button for 3 seconds, the warm up comes on, goes right off and the menu cycles through humidifier and ramp. Water does not heat in any mode. I have re-seated several times. I believe either the humidifier is defective or the control unit is defective. Will go to the DME tomorrow.
maybe its defective but to make sure, unplug the S9. take water tank out to avoid any damage, push the black button to disconnect H5i from the S9
turn power on, align the H5i and S9 and push them together until they click into place ... "Humidifier enabled" comes for seconds and disappear
the warm-up only comes on when the humidifier connected correctly to the S9
When you do that, make sure the electrical contacts a clean. It does sound like you're going to need a replacement. My guess now would be that you've got a bad solder joint, but there's an outside chance a dust bunny is interfering with the connection.

_________________
Mask: Quattro™ FX Full Face CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Software: SleepyHead 0.9 beta

jbernardk
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Joined: Wed Sep 12, 2007 1:19 pm

Re: S9 autoset light comes on in middle of night

Post by jbernardk » Mon Feb 25, 2013 12:09 pm

Just got back from the DME. I demonstrated the problem, tried a new humidifier and that solved the problem. DME gave me a heated hose and let me keep the old water tank, so it was a worthwhile trip.

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Otter
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Re: S9 autoset light comes on in middle of night

Post by Otter » Mon Feb 25, 2013 12:21 pm

jbernardk wrote:Just got back from the DME. I demonstrated the problem, tried a new humidifier and that solved the problem. DME gave me a heated hose and let me keep the old water tank, so it was a worthwhile trip.
Great.

_________________
Mask: Quattro™ FX Full Face CPAP Mask with Headgear
Humidifier: S9™ Series H5i™ Heated Humidifier with Climate Control
Additional Comments: Software: SleepyHead 0.9 beta