Software Link for Apple Computer (for Resmed)

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SmilingSharon
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Software Link for Apple Computer (for Resmed)

Post by SmilingSharon » Mon Jan 07, 2013 7:53 pm

Hello friends!

I just started using my CPAP (APAP) machine in December 2012. Currently, I go into the Resmed S-9 Autoset settings to view my nightly stats. I've noticed that there are some computer programs that will allow me to use my SD card to upload data. This sounds much better! Can anyone share with me a great program that works on a Mac computer? Also, is there a way I can use this software and send information directly to my doctor instead of having to go through the Medical Supply Company?
Thank you so much!
SmilingSharon
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Pugsy
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Re: Software Link for Apple Computer (for Resmed)

Post by Pugsy » Mon Jan 07, 2013 8:42 pm

ResScan is the software that doctors and DMEs will use...there is no Mac version though. To use it you will need to set up a virtual Windows environment on your computer.

SleepyHead has a Mac version and will work with your machine. I have links for it in my signature line. Look for the download named Jimbo's Mac build.
It won't do any good to send your DME or doctor a copy of SleepyHead though. They won't know what they are looking at.
SleepyHead was designed by a forum member for patient use. The medical community will likely only want to see ResScan data.

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Re: Software Link for Apple Computer (for Resmed)

Post by SmilingSharon » Wed Jan 09, 2013 11:29 pm

Thank you so much Pugsy! This information is exactly what I was looking for. If I take my SD Card out of the Resmed to load the data on the computer, will it want to erase the data when I reinsert the card in the machine? Thank you for helping a newbie!
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Re: Software Link for Apple Computer (for Resmed)

Post by Pugsy » Thu Jan 10, 2013 12:00 am

Under normal circumstances the software doesn't do anything at all to the SD card. My computer is a Windows computer.
I have been using both ResScan and SleepyHead for my S9 machine for nearly a years and haven't had the SD card get messed up once. That said the S9 machine is really picky and there have been a few instances where something has happened and the machine would reject the SD card. I haven't had it happen but a few others have...even Windows users.
Now Mac computers will sometimes write some sort of little harmless file to the SD card and the machine will reject the card.

There's nothing in SleepyHead that lets you alter the SD card at all.
ResScan does offer a way to erase the SD card (I think) but it isn't part of the normal download and you would have to make a special effort to erase the SD card.

Should something happen and the SD card gets erased or needs to be erase when it is finally accepted by the machine ...the machine will write the data that it has stored on its internal memory back onto the card. High definition data will be lost but all the summary stuff will be put back on the SD card. Stuff like hours of use and some summary statistics data like AHI.
It's enough to satisfy insurance compliance should an accident ever happen.

If you have a Mac computer just slide the lock on the SD card into read only position and that will avoid the Mac writing anything to the SD card. It hasn't happened to every Mac user but locking the SD card is just an extra precaution.

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Re: Software Link for Apple Computer (for Resmed)

Post by -tim » Thu Jan 10, 2013 8:23 am

I'm not sure what causes the problem (I would love to hear tech details)
but move the write protect slide before putting it in the mac reader and all will be fine as long as you remember to slide it back before putting it back in the S9.

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Re: Software Link for Apple Computer (for Resmed)

Post by Pugsy » Thu Jan 10, 2013 9:17 am

-tim wrote:I'm not sure what causes the problem (I would love to hear tech details)
but move the write protect slide before putting it in the mac reader and all will be fine as long as you remember to slide it back before putting it back in the S9.
From what I have read it may be related to removing the SD card improperly and some Macs will write a little file to the SD card.
Don't know what constitutes improper removal either. It doesn't happen to every Mac user though and I can't swear to it being related to card removal.
There are Mac users using SleepyHead without doing the write protect thing and not having any problem.
Anyway, the problem is the little added file which doesn't really do much except the S9 machine is so picky about the SD card contents. When the card is inserted with that little extra file on it the S9 says "Whoa" that isn't the way the SD card is supposed to look and pitches a fit and won't accept the SD card unless you allow it to erase everything and start fresh.
I read where someone went back to the SD card and found the file and removed it and then the S9 would accept the SD card.
This is how we found out that the Mac was adding a file.
I have also heard of Windows program adding a file but that was really rare (only heard about it the one time) and was related to some Windows program that is not a common program. I forget which program.

I haven't ever had a problem myself and I never write protect the card. I don't have to prove compliance and I already have the data in my software so it wouldn't be a disaster if I had to erase the card anyway.
Doesn't hurt to be safe though especially when using a Mac and go ahead and lock the card.

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-tim
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Re: Software Link for Apple Computer (for Resmed)

Post by -tim » Thu Jan 10, 2013 9:25 am

Macs tend to write back a set of files involving indexing stuff and making sure the order of the files stays the same if you rearrange the finder window. Neither of which the s9 should care about at all. Now if the card was pulled while the mac was updating its index, then I can see that causing problems. Anyway if anyone ever finds a card that breaks an S9, I'm happy to take a look at it and see what the real problem is. I've tried it lots of times with no failures yet.

The best solution is write protect the card at that point and get an image to one of the hacker types here if anyone finds this post and wants to help solve this issue.

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hanes
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Re: Software Link for Apple Computer (for Resmed)

Post by hanes » Fri Jan 11, 2013 8:51 am

I recently had a frustrating SD card problem, and thought I'd see if anyone could help me understand what happened so I could avoid it happening again.

After about 2 weeks of removing my SD card every day or two from my S9 machine to upload it to my Mac and import it into Sleepyhead without incident, the other day when reinserting the card into my S9 I saw a message that said something to the effect of "erasing SD card data." Needless to say I was shocked as all I had done was reinsert the card into my machine, so I just quickly ejected the card in an attempt to prevent the process. Long story short, I was unsuccessful, and the card data had been corrupted, and subsequently had to be erased so I could again use the card. Fortunately I had backed up almost all of the data to my laptop, but want to prevent this happening again in the future.

Any ideas on what may have caused this? The only thing I did differently that I am aware of was insert, remove and reinsert the card, as I had forgotten initially to unlock the card when I first reinserted it to the machine. Could quickly inserting, removing and reinserting automatically launch a card erase on the S9?

Any thoughts appreciated.

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Pugsy
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Re: Software Link for Apple Computer (for Resmed)

Post by Pugsy » Fri Jan 11, 2013 9:04 am

Files get corrupted despite our best preventative measures.
The S9 is really nit picky about the file structure on the SD card and it will reject the SD card if the file structure is not perfectly like it expects it to be.
It's possible that a quick insert...remove and reinsert maybe damaged a little file. Don't have any way to know for sure.
If you happened to remove the SD card from the S9 before it was done "reading" it may have damaged a file.
Who knows...sometimes crap happens and we don't know why.
If you had said you quickly removed the card from the Mac then we might blame the Mac but in truth this can happen at any time.
I know some Windows users with S9 machines that have had problems with their S9 spitting out the SD card and forcing an erase procedure.

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