SmartLink Devilbiss problem!

[palatoglossus]

From Smartlink desktop(ver.2.5.3.0) I have problem show u in below
I can't get night report (DV54 Intellipap auto adjust)

How I can see night report





thank you very much

[Julie]

moving this up for you...

[palatoglossus]

moving this up for you...

thank you Julie

[chunkyfrog]

HEY, DEVILBISS!
Come over here a minute, please.
(

[Beckah54]

You probably already did this, but did you click the download button to download your card to the machine? Other than that, I don't have a clue because I've never used the SmartCode option.

[Pugsy]

memberlist.php?mode=viewprofile&u=39642

Above is a link to the Devilbiss marketing rep who is a forum member. Send her a private message pointing her back to this thread and see if she has some ideas. We do have a few forum members here who use this software but they seem to be absent. Maybe because we have a holiday here this weekend.

The Devilbiss Marketing rep is also likely on a holiday so don't look for a response until at least Tuesday since Monday is a holiday here in the US.

[49er]

Hi,

I have never been able to get a smart code report off of the smart link software. I either go to https://www.intellipap.com/default.aspx or get it off the machine.

Regarding the Devilbiss rep, when I had other issues, this person responded pretty quickly. So I agree with Pugsy that it must be the holiday weekend that is the reason for the lack of response.

49er

[palatoglossus]

up up

[palatoglossus]

Hi,

I have never been able to get a smart code report off of the smart link software. I either go to https://www.intellipap.com/default.aspx or get it off the machine.

Regarding the Devilbiss rep, when I had other issues, this person responded pretty quickly. So I agree with Pugsy that it must be the holiday weekend that is the reason for the lack of response.

49er

Hi

I think software is have many details more than i see at https://www.intellipap.com/default.aspx
In Smartlink desktop it have many graph,time line and other

I think this data is get utility to analyze my OSA Symptom

When I can use that software I will share my data.

thank you very much.
Pao

[palatoglossus]

Dear Pugsy

I have send private message to Devilbiss marketting about my problem but they not reply answer to me T T

thank you
Pao

memberlist.php?mode=viewprofile&u=39642

Above is a link to the Devilbiss marketing rep who is a forum member. Send her a private message pointing her back to this thread and see if she has some ideas. We do have a few forum members here who use this software but they seem to be absent. Maybe because we have a holiday here this weekend.

The Devilbiss Marketing rep is also likely on a holiday so don't look for a response until at least Tuesday since Monday is a holiday here in the US.

[DeVilbiss Marketing]

I apologize for my delayed response. I have spoken with one of our software engineers concerning this issue. If you look at the dates in the select date range drop down they are in the year 2555. This is because your computer has regional settings that are using a different calendar format than we use here in the U.S. The fix for this issue is to switch your regional settings to use a Gregorian calendar, an example being English(United States). Can you please send me your email address and I will forward instructions on how to modify these settings.

Thank you - and again, sorry for my delayed response.