s9 autoset just died

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
scamp1963
Posts: 14
Joined: Tue May 22, 2012 10:51 am

s9 autoset just died

Post by scamp1963 » Sun Jun 24, 2012 11:55 pm

Les than a month old it just stopped I tried everything I know it has power when you unplug it and plug it back in the humidifier lights up but the machine itself has nothing.

_________________
MaskHumidifier

sol
Posts: 457
Joined: Mon Dec 20, 2010 3:52 am

Re: s9 autoset just died

Post by sol » Mon Jun 25, 2012 12:15 am

Take it back where you got from its covered by the 2 years warranty
Just a thought if you put the SD card in the machine in locked position it wont start without unlocking or removing the card.

scamp1963
Posts: 14
Joined: Tue May 22, 2012 10:51 am

Re: s9 autoset just died

Post by scamp1963 » Mon Jun 25, 2012 12:17 am

I had been asleep 3 hours with it running it just cut off. I will call my dme in the morning

_________________
MaskHumidifier

User avatar
Slinky
Posts: 11372
Joined: Wed Nov 01, 2006 3:43 pm
Location: Mid-Michigan

Re: s9 autoset just died

Post by Slinky » Mon Jun 25, 2012 5:13 am

When you take it in to your DME provider they should IMMEDIATELY provide you w/an equivalent, brand new, device or at the very least w/a temporary "loaner" APAP.

_________________
Mask: Quattro™ FX Full Face CPAP Mask with Headgear
Additional Comments: PR SystemOne BPAP Auto w/Bi-Flex & Humidifier - EncorePro 2.2 Software - Contec CMS-50D+ Oximeter - Respironics EverFlo Q Concentrator
Women are Angels. And when someone breaks our wings, we simply continue to fly.....on a broomstick. We are flexible like that.
My computer says I need to upgrade my brain to be compatible with its new software.

scamp1963
Posts: 14
Joined: Tue May 22, 2012 10:51 am

Re: s9 autoset just died

Post by scamp1963 » Mon Jun 25, 2012 1:19 pm

Called DME brand new machine will be sent today here Wed I have been with them 5 years. They automatically send my new hose and mask every quarter they take good care of me.

_________________
MaskHumidifier