Norco for DME

The Texan · Post by **The Texan** » Tue Jun 21, 2011 10:22 am

Is anyone using Norco for their DME or have you used them in the past? Looking for the good, the bad and the ugly about them. They are local to me and in talking to them, I felt comfortable with the answers to my questions, but am looking for real time experience. Thanks

Paper_Nanny · Post by **Paper_Nanny** » Tue Jun 21, 2011 6:27 pm

The Texan wrote:Is anyone using Norco for their DME or have you used them in the past? Looking for the good, the bad and the ugly about them. They are local to me and in talking to them, I felt comfortable with the answers to my questions, but am looking for real time experience. Thanks

I use them for my DME. I have no complaints at all. The RT at the store here was very helpful in giving me all the information I needed when I first got my machine. I was encouraged to try as many masks as I needed to find the one that works well for me and was never charged for any of them. No problems with getting replacement part as allowed by my insurance.

I know people who use them as the supplier for other DME equipment such as wheelchairs and shower chairs. All of them have only had good things to say about Norco.

The only slight inconvenience I have encountered at our store is that there are an absurd number of employees with rhyming names. Terry, Larry, Carrie, Jerry... So I always have to ask for the RT by first and last name. I'm assuming that is just an odd thing that happened at our store and not company policy. And after some of the DME horror stories I have read, I figure if that's the worst problem I ever have with a provider, I am pretty gosh darned lucky!

I hope if you decide to use them your experience is as good as mine has been.

Deborah

Otter · Post by **Otter** » Tue Jun 21, 2011 6:47 pm

I'd never heard of the company, so at first I thought you were asking if anyone took hydrocodone to dull the pain of dealing with their DMEs, or perhaps fed the opiate to the DME employees to make them more cooperative.

hbakar · Post by **hbakar** » Tue Jun 21, 2011 6:56 pm

The Texan wrote:Is anyone using Norco for their DME or have you used them in the past? Looking for the good, the bad and the ugly about them. They are local to me and in talking to them, I felt comfortable with the answers to my questions, but am looking for real time experience. Thanks

Yes, I have used Norco. I thought that they were very unprofessional, did not explain things, and they seemed like they were forced to do their job. So I didn't have a good experience with them.

The Texan · Post by **The Texan** » Tue Jun 21, 2011 7:08 pm

OK, with 2 completely opposite experiences, let me add, What state did you live in when you had your experience with Norco....Thanks.

hbakar · Post by **hbakar** » Tue Jun 21, 2011 8:02 pm

The Texan wrote:OK, with 2 completely opposite experiences, let me add, What state did you live in when you had your experience with Norco....Thanks.

Idaho

The Texan · Post by **The Texan** » Tue Jun 21, 2011 8:47 pm

hbakar wrote:
The Texan wrote:OK, with 2 completely opposite experiences, let me add, What state did you live in when you had your experience with Norco....Thanks.
Idaho

Eagle Road in Meridian by chance?

hbakar · Post by **hbakar** » Tue Jun 21, 2011 10:02 pm

No, in Mountain Home,ID.

Paper_Nanny · Post by **Paper_Nanny** » Wed Jun 22, 2011 9:00 pm

The Texan wrote:OK, with 2 completely opposite experiences, let me add, What state did you live in when you had your experience with Norco....Thanks.

Oregon. Sounds like there is a good deal of variation in the service at different stores.

The Texan · Post by **The Texan** » Sun Jun 26, 2011 8:36 am

Still looking......Only 2 others on the board use Norco as their DME?

Norco for DME

Norco for DME

Re: Norco for DME

Re: Norco for DME

Re: Norco for DME

Re: Norco for DME

Re: Norco for DME

Re: Norco for DME

Re: Norco for DME

Re: Norco for DME

Re: Norco for DME