EncorePro2 on Mac with Parallels

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Hosehead4ever
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EncorePro2 on Mac with Parallels

Post by Hosehead4ever » Wed Apr 13, 2011 8:46 pm

If anyone is running EncorePro2 on Parallels, please help. I can't manage to get the windows desktop to see my SD card. My Mac can see it just fine. And running BootCamp at the moment isn't possible because I don't have a Win XP boot disk with SP2 on it. Help? I've got everything going now and can't find the SD card and it's driving me batty.


Edited to say that my Win desktop finds it, the EncorePro2 program doesn't.

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Re: EncorePro2 on Mac with Parallels

Post by SleepyCPAP » Thu Apr 14, 2011 4:49 am

Hi KatyDidAgain,

I don't use the software on my Mac. I can't use the software unless I go borrow a Windows computer. When I do, I have everything I need on a USB drive. I don't bring my card. So... assuming you've put your card in the card slot of the Mac, and it can't be seen there, have you tried copying the P-Series folder over to a USB drive and seeing if it is found in one of the USB slots? I've been told Parallels can be tricky about which ports it finds. Also, I noticed on another thread that someone found out they could not "see" their pulse oximeter if there were other things plugged into the computer at the same time. If you have other devices plugged in, you could see if unplugging did the trick. Sorry I can't be of more help.

-- SleepyCPAP

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Re: EncorePro2 on Mac with Parallels

Post by Bodhi » Thu Apr 14, 2011 4:58 am

.

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Last edited by Bodhi on Tue Apr 26, 2011 10:46 am, edited 1 time in total.
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Hosehead4ever
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Re: EncorePro2 on Mac with Parallels

Post by Hosehead4ever » Thu Apr 14, 2011 7:34 am

Neither of those has worked. Grr!

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Re: EncorePro2 on Mac with Parallels

Post by Bodhi » Thu Apr 14, 2011 7:46 am

Image

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Last edited by Bodhi on Tue Apr 26, 2011 11:33 am, edited 1 time in total.
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Re: EncorePro2 on Mac with Parallels

Post by TalonNYC » Thu Apr 14, 2011 7:54 am

Most of these software packages seem to have better success running on a BootCamp partition, rather than inside a VM. I personally have had mixed results with ResScan in a VM, but it works every time if I boot into Windows.

Here's more info on BootCamp
viewtopic.php?f=1&t=62597&p=585378#p585378

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Re: EncorePro2 on Mac with Parallels

Post by Hosehead4ever » Thu Apr 14, 2011 8:05 am

I can't run Bootcamp because it requires you to have XP with sp2 already installed on it if you install XP which is what I have. I looked at the install instructions and it specifically says that you can't install it and then upgrade to sp2.

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Re: EncorePro2 on Mac with Parallels

Post by TalonNYC » Thu Apr 14, 2011 8:14 am

Yes, that is problematic =(

Can you borrow a windows machine for a couple of hours? If so, you can take your current version of XP and create a new install disk by slipstreaming SP2 into it. Slipstreaming just means copying the contents of the CD to a folder, using a piece of software to overwrite those files with the ones changed by SP2 and then burning it to a new disk.

I know that sounds daunting, but with a tool like nLite, it's pretty easy. Have a read of the guide here: http://www.nliteos.com/guide/index.html and see if that's something you could handle.

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Re: EncorePro2 on Mac with Parallels

Post by Hosehead4ever » Thu Apr 14, 2011 8:42 am

Riiiight. I'm sending those instructions on to the computer guru of the house. I can get around computers pretty well (I got Parallels running!) but I'm not a braniac like he is with this stuff. If he can't do it, it can't be done.

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Re: EncorePro2 on Mac with Parallels

Post by trike-mike » Thu Apr 14, 2011 8:46 am

KatyDidAgain,

Would you happen to be using an iMac? If so, rather than the Mass Storage Device cited below, try to select (from that same Devices Menu) Devices -> USB -> Apple Internal Memory Card Reader. I am using both Encore Viewer and Encore Pro on my Mac with Windows 7 in Parallels. One does have to, as noted in this thread, tell Parallels each time you start it to use that device but it will work whether you tell it to use it before or after you put in the SD Card.

If that doesn't happen to be it, just keep trying various USB devices no matter how labeled. If you are using an external card reader, for example; many of them have startling device names they identify themselves with to the system. Very likely one of them will be the ticket, hooks up, and makes the rather broken sounding Winblows "thump-dump" sound of successfully actually finding a device.

I had originally jumped up and down at Parallels support because I'll SWEAR that the internal reader wasn't in the menu so I went out and bought an external USB card reader (which worked). For whatever reason... whether I just needed to be wearing my "bonehead astigmatism correction glasses" (read there "take the time to actually look at what I'm looking at") or if putting the external device somehow told Parallels that "gee, they like this card reader... maybe the application should tell them about this other one too" (I would prefer to think it is this one since the other, and probably real, alternative is the aforementioned "bonehead" issue I may well have been having).

Anyway, good luck. I DO know that it works with this software in the Parallels/Windows VM environment.

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Re: EncorePro2 on Mac with Parallels

Post by Bodhi » Thu Apr 14, 2011 9:02 am

.

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Last edited by Bodhi on Tue Apr 26, 2011 10:44 am, edited 1 time in total.
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Hosehead4ever
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Re: EncorePro2 on Mac with Parallels

Post by Hosehead4ever » Thu Apr 14, 2011 9:10 am

I'm using a Mac mini. I've tried using my USB SD card reader, my USB multi reader, and putting it directly into the SD slot on my machine. I've tried changing configurations i.e, telling Parallels to "see" the USB card reader, changing sharing, etc. The only way Windows under Parallels sees the SD card is if I tell it to go under Mac and then share all drives. In neither case, does EncorePro see the SD card.

Brainiac is attempting to make me a Windows XP install CD with sp2 using slipstream and I'll just use Apple's native Bootcamp and abandon Parallels that I would have to pay for after the trial ends anyway.

If that doesn't work, I might just see how much this stupid mini is worth after I drive over it with my car!!

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Re: EncorePro2 on Mac with Parallels

Post by TalonNYC » Thu Apr 14, 2011 9:12 am

Just a note, if you use Parallels for other stuff (as you may find yourself doing) you *can* boot a bootcamp partition as a Parallels VM. It's actually very good at doing that. Doesn't help that much with the SD card reader, but can be convenient for other things you do with windows =)

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Re: EncorePro2 on Mac with Parallels

Post by Hosehead4ever » Thu Apr 14, 2011 9:16 am

Okay, so I should keep Parallels on the machine even after I install Bootcamp?

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Re: EncorePro2 on Mac with Parallels

Post by TalonNYC » Thu Apr 14, 2011 9:22 am

If you need windows for anything else, and don't want to have to reboot to use it, then yes. If you only use Windows for the Encore software, then no =)