S9 Elite Usage Data gone awry

[smanning]

Hi Fellow Apenics,

I have started having problems in the last few days with my Resmed S9 Elite where the usage screen is telling me I slept 20.1 hours the night before. I've tried powering off and powering back on, I've tried removing the SD Card while it's powered up, and then reinserting, sometime I can get it to tell me i slept 1.7 hours.

Also, when I read the SD card with my Rescan software - it shows the last 2 days of data are completely missing.

I'm afraid I'm going to lose ALL my data with any kind of reset... Has anyone experienced this or know of a method to get the data to start behaving again?

[billbolton]

I've tried powering off and powering back on,

In terms of powering-off, have you tried removing power entirely (unplugging from the wall socket or unplugging the cable from the back of the S9). If not, give that a try.

Cheers,

Bill

[smanning]

Hi Bill,

Yes I am removing the power cord from the back of the device. I've seen some odd behavior with the sleep summary screen before but sometimes it just clears up. I travel with the device often, I wonder if the constant powering on and off is a problem for it. It has about six months of data on it to date... i assume there are lots of S9 Elite people out there with more data than that?

Stephen

I've tried powering off and powering back on,

In terms of powering-off, have you tried removing power entirely (unplugging from the wall socket or unplugging the cable from the back of the S9). If not, give that a try.

Cheers,

Bill

[kempo]

I've tried powering off and powering back on,

In terms of powering-off, have you tried removing power entirely (unplugging from the wall socket or unplugging the cable from the back of the S9). If not, give that a try.

Cheers,

Bill

Does it make any difference if you remove the SD card before unplugging the unit from the socket? I never do. Just wondering.