High Mask Prices---Cheap Quality

[DannyPh]

I have had the Resmed Mirage Liberty Hybrid for less than a month and last night one of the Plastic Attachments for the Head Gear Broke in the middle of the Night. No Fixable by any Means so I called My Dme Supplier for a Replacement Frame as was told that now they are awaiting on a referral from my PCP. I have never needed a referral before so I asked Why Now and they replied --Part of the Obama Regime on Health Care--Go Figure. They said that Now MY Insurance Carrier( BC/BS of Texas) is required to have the referral Yearly. So, Now I am waiting on them and have to resort back to the Swift II Nasal Pillows while I await them to get things fixed. Thanks Obama! I don't get the Good therapy with the Nasal Pillows that I get with the FF Mask so the Saga Continues for me. I am just tired of Fighting the Chin Strap and and still looking for the Perfect Chin strap. I might try the Rip Van Winkle chin strap that is offered on CPAP Auction.

[rjjayrt]

replacing the maskis not a insurance issue in this case. Manufacturers warranty should allow your DME to replace your mask without question.

[ScrappinMom]

Part of the Obama Regime on Health Care

This is a ridiculous comment. Does not even make sense. More likely BCBSTX is requiring a new "referral."
But rrj is right, this is a warranty issue not an insurance issue.

[JohnBFisher]

... I have never needed a referral before so I asked Why Now and they replied --Part of the Obama Regime on Health Care--Go Figure. ...

And you believed them? No healthcare plan or regulations have passed that would change this. They just don't want to do their job. Go lean on them.

[Uncle_Bob]

I have had the Resmed Mirage Liberty Hybrid for less than a month and last night one of the Plastic Attachments for the Head Gear Broke in the middle of the Night. No Fixable by any Means so I called My Dme Supplier for a Replacement Frame as was told that now they are awaiting on a referral from my PCP. I have never needed a referral before so I asked Why Now and they replied --Part of the Obama Regime on Health Care--Go Figure. They said that Now MY Insurance Carrier( BC/BS of Texas) is required to have the referral Yearly. So, Now I am waiting on them and have to resort back to the Swift II Nasal Pillows while I await them to get things fixed. Thanks Obama! I don't get the Good therapy with the Nasal Pillows that I get with the FF Mask so the Saga Continues for me. I am just tired of Fighting the Chin Strap and and still looking for the Perfect Chin strap. I might try the Rip Van Winkle chin strap that is offered on CPAP Auction.

have your tried a pursleep papCap chinstrap?

[Phillysnooze]

A similar thing happened to me just 3 months ago. I accidentally broke the head gear part of my ComfortGel Nose Mask. I have Apria and they wanted to charge me $140 to replace the mask (as it happens the University Of Pennsylvania Sleep Center - where I had my sleep study done - charged me $20 to replace the mask ... that's right, just $20.)

By the way, don't blame Obama. The propagandistic comment made to you was an ignorant allegation. My insurance company also happens to be BC/BS of Texas (my company is based in Addison, TX) ... if you want to blame someone, blame our greedy insurance company.

[el_zorro]

I'm not sure about the Quattro quality but I have a Resmed Mirage Softgel and I am very impressed with the mask quality. I have a couple of comfortgels which are comfortable but Resmed has Respironics beat on quality in my opinion. Plus the Resmeds are made in Australia and not in China.

I agree, the prices are way too high these things, $200+ from DME, $125 Online, $45-$60 online on the auction. The return policy has something to do with that but look for 4 times the price you could buy 4 different masks and be even.