CPAP.com order rejected!

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
jeremytang
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Joined: Thu Dec 03, 2009 11:52 am

CPAP.com order rejected!

Post by jeremytang » Tue Dec 08, 2009 12:22 am

Apparently, ResMed does not allow cpap.com to distribute the Smart Card Reader outside the US! Any fellow Canadians know a way to get that smart card reader from ResMed?

Jeremy

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Hawthorne
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Location: London Ontario -Canada

Re: CPAP.com order rejected!

Post by Hawthorne » Tue Dec 08, 2009 5:35 am

That's right, cpap.com is no longer allowed to ship Resmed products out of the US (Resmed policy imposed on online sellers).

I don't have a Resmed machine but some on the fourm are buying their software for Resmeds from Australia. I have seen it on cpapauction.com from time to time. Sellers there can still ship to Canada if they are willing and most are if you ask them.

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Machine: DreamStation Auto CPAP Machine
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blakepro
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Re: CPAP.com order rejected!

Post by blakepro » Tue Dec 08, 2009 11:42 am

Ship to a friend in the US and have them send it to you.

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Hawthorne
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Location: London Ontario -Canada

Re: CPAP.com order rejected!

Post by Hawthorne » Tue Dec 08, 2009 12:10 pm

Are you volunteering as a friend in the US?

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Machine: DreamStation Auto CPAP Machine
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear
Humidifier: DreamStation Heated Humidifier
Additional Comments:  Backups- FX Nano masks. Backup machine- Airmini auto travel cpap

TheOneBlackMage
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Joined: Tue May 26, 2009 3:29 pm
Location: Ontario, Canada

Re: CPAP.com order rejected!

Post by TheOneBlackMage » Tue Dec 08, 2009 12:13 pm

I ordered the ACR-38 USB Card reader from these guys:

Astound Technologies Co.
431 Alden Road, Unit 20, Markham
Ontario L3R 3L4
905-513-9741
sales@astound.ca

It was $27.99 + $15 shipping + taxes = $48.59. Quick turnaround for delivery. If you are close to Markham you can pick it up, save the shipping.

Basically works the same as the ResMed reader, but doesn't have the guide to slide the thin memory stick in. You can build your own guide, or just mark off where you have to slide it in straight.

Card Guide Dimensions:
viewtopic.php?f=1&t=38260&st=0&sk=t&sd= ... card+guide

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blakepro
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Location: Utah

Re: CPAP.com order rejected!

Post by blakepro » Tue Dec 08, 2009 3:06 pm

Hawthorne wrote:Are you volunteering as a friend in the US?
I could if they want to pay the extra shipping to get it up to Alaska.

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Hawthorne
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Location: London Ontario -Canada

Re: CPAP.com order rejected!

Post by Hawthorne » Tue Dec 08, 2009 3:31 pm

Okay! I asked!

_________________
Machine: DreamStation Auto CPAP Machine
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear
Humidifier: DreamStation Heated Humidifier
Additional Comments:  Backups- FX Nano masks. Backup machine- Airmini auto travel cpap

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Llama
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Re: CPAP.com order rejected!

Post by Llama » Tue Dec 08, 2009 6:57 pm

There is a ResMed USB reader on cpapauction, maybe the will ship to Canada?
--Larry
Remember when "Just breathe" was supposed to be easy and calming?

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Julie
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Re: CPAP.com order rejected!

Post by Julie » Tue Dec 08, 2009 9:40 pm

Hi, I already gave him a PM tip that worked for me in the past, so I imagine he took it.

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blakepro
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Re: CPAP.com order rejected!

Post by blakepro » Wed Dec 09, 2009 2:13 pm

Julie wrote:Hi, I already gave him a PM tip that worked for me in the past, so I imagine he took it.
Never to be heard from again! lol...

Mary Zimlich

Re: order rejected!

Post by Mary Zimlich » Fri Dec 11, 2009 11:54 am

I just purchased a ResMed S8 Adaptor for my VPAP Auto 25 last week from the company you mentioned. Got the software off of eBay. Everything works just fine. Maybe try for the adaptor rather than the card reader. Good Luck.
Mary Z.

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Rebecca R
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Re: CPAP.com order rejected!

Post by Rebecca R » Fri Dec 11, 2009 1:38 pm

CPAP.com can't ship ResMed products DIRECTLY to Canada. My order was also rejected. Call CPAP.com customer service, they are very friendly and helpful.

If you don't have a friend or relative in the US, then you can have it shipped to a US courier location (I don't remember which one it was) FedEX or UPS and they can receive and ship it to you. I was going to go that route if my aunt didn't want to do it for me, but luckily she did. Ordering from Australia is significantly more expensive.



r

Mary Zimlich

Re:*com order rejected!

Post by Mary Zimlich » Fri Dec 11, 2009 1:48 pm

Sorry, I read that initial post wrong.
Mary Z.