Help! Has anyone ever gotten Respironics RemstarPLus comfortgel mask shipped outside the US in a matter of days?
I'm outside the US, and my nasal mask has just broken. The US providers I've spoken to all say it'll take a couple of weeks to get something out to me. I'll be in HK for the next 2 days, UK for the week after, HK and Taipei after that, in case anyone has had experience of getting respironics stuff in these locations.
I'd be really grateful for any suggestions - starting to panic out here!
Help! CPAP mask emergency overseas
Re: Help! CPAP mask emergency overseas
Check with our hosts, here. I have never had occasion to have anything shipped internationally by them, but they are very helpful with domestic orders -- and I have my stuff within 2 days instead of the three weeks my DME takes.
cpap.com Contact Information
United States Toll-Free Phone Number
1-800-356-5221
(Mon-Fri 8am - 10pm CST, Sat 8am - 6pm CST)
Email Address
cpap@cpap.com
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United States Toll Free Fax Number
1-866-353-2727
International Phone Number
713-351-3414
(Mon-Fri 8am - 10pm CST, Sat 8am - 6pm CST)
International Fax Number
713-541-7370
cpap.com Contact Information
United States Toll-Free Phone Number
1-800-356-5221
(Mon-Fri 8am - 10pm CST, Sat 8am - 6pm CST)
Email Address
cpap@cpap.com
Online Question Form (Emails To Us)
Ask A Question
United States Toll Free Fax Number
1-866-353-2727
International Phone Number
713-351-3414
(Mon-Fri 8am - 10pm CST, Sat 8am - 6pm CST)
International Fax Number
713-541-7370
_________________
Mask: TAP PAP Nasal Pillow CPAP Mask with Improved Stability Mouthpiece |
Additional Comments: Sleepyhead software, not listed. Currently using Dreamstation ASV, not listed |
-- Kiralynx
Beastie, 2008-10-28. NEW Beastie, PRS1 960, 2014-05-14. NEWER Beastie, Dream Station ASV, 2017-10-17. PadaCheek Hosecover. Homemade Brandy Keg Chin Support. TapPap Mask.
Min PS = 4, Max PS = 8
Epap Range = 6 - 7.5
Beastie, 2008-10-28. NEW Beastie, PRS1 960, 2014-05-14. NEWER Beastie, Dream Station ASV, 2017-10-17. PadaCheek Hosecover. Homemade Brandy Keg Chin Support. TapPap Mask.
Min PS = 4, Max PS = 8
Epap Range = 6 - 7.5
Re: Help! CPAP mask emergency overseas
Here is the UK contact information, perhaps your friends or associates in UK can make contact and get gear on the way.
Tangmere, England (Respironics UK)
Respironics (UK) Ltd
Respironics Respiratory Drug Delivery (UK) Ltd
European Warehouse
Chichester Business Park
City Fields Way
Tangmere, Chichester, West Sussex
PO20 2FT, United Kingdom
Tangmere, England (Respironics UK)
Respironics (UK) Ltd
Respironics Respiratory Drug Delivery (UK) Ltd
European Warehouse
Chichester Business Park
City Fields Way
Tangmere, Chichester, West Sussex
PO20 2FT, United Kingdom
_________________
Mask: Swift™ FX Nasal Pillow CPAP Mask with Headgear |
Additional Comments: 14 CM , C-Flex Off |
Re: Help! CPAP mask emergency overseas
They are made in China... Jim
Then there's always 2 part epoxy.
Then there's always 2 part epoxy.
Last edited by Goofproof on Tue Dec 23, 2008 11:10 am, edited 1 time in total.
Use data to optimize your xPAP treatment!
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
"The art of medicine consists in amusing the patient while nature cures the disease." Voltaire
Re: Help! CPAP mask emergency overseas
What broke? Can it be glued with something like Krazy Glue or a hot glue gun?z754103 wrote:Help! Has anyone ever gotten Respironics RemstarPLus comfortgel mask shipped outside the US in a matter of days?
I'm outside the US, and my nasal mask has just broken. The US providers I've spoken to all say it'll take a couple of weeks to get something out to me. I'll be in HK for the next 2 days, UK for the week after, HK and Taipei after that, in case anyone has had experience of getting respironics stuff in these locations.
I'd be really grateful for any suggestions - starting to panic out here!
I would think there would also be Durable Medical Equipment providers there, too.
Den
(5) REMstar Autos w/C-Flex & (6) REMstar Pro 2 CPAPs w/C-Flex - Pressure Setting = 14 cm.
"Passover" Humidification - ResMed Ultra Mirage FF - Encore Pro w/Card Reader & MyEncore software - Chiroflow pillow
User since 05/14/05
"Passover" Humidification - ResMed Ultra Mirage FF - Encore Pro w/Card Reader & MyEncore software - Chiroflow pillow
User since 05/14/05
Re: Help! CPAP mask emergency overseas
Also, there is a company that makes xPAPs and sells them in China. They also make masks. You can find their web site here:
http://www.bmc-medical.com/en/web/newsInfo.asp?Id=86
Their contact info is below. I e-mailed them a few days ago to ask a question and they responded quickly. They also make nasal masks. I'm sure they're not as good as your comfort gel, but they could work temporarily in a pinch. The brand is Resmart and the manufacturer is BMC Medical. I would just call up some pharmacies in Hong Kong and ask if they carry their products (or xPAP masks generally). Anyway, here's the contact info for the company in China if you want to ask for info on their distributors in Hong Kong:
Add: 1-3-3-203, Block Seven, No.112 Xisihuan Zhong Rd.,
Beijing 100161, P.R.China
Tel: +86-10-68189947
Fax: +86-10-68189947
Http://www.bmc-medical.com
Email: intl@bmc-medical.com
http://www.bmc-medical.com/en/web/newsInfo.asp?Id=86
Their contact info is below. I e-mailed them a few days ago to ask a question and they responded quickly. They also make nasal masks. I'm sure they're not as good as your comfort gel, but they could work temporarily in a pinch. The brand is Resmart and the manufacturer is BMC Medical. I would just call up some pharmacies in Hong Kong and ask if they carry their products (or xPAP masks generally). Anyway, here's the contact info for the company in China if you want to ask for info on their distributors in Hong Kong:
Add: 1-3-3-203, Block Seven, No.112 Xisihuan Zhong Rd.,
Beijing 100161, P.R.China
Tel: +86-10-68189947
Fax: +86-10-68189947
Http://www.bmc-medical.com
Email: intl@bmc-medical.com
- cpapernewbie
- Posts: 685
- Joined: Fri Oct 13, 2006 5:53 pm
Re: Help! CPAP mask emergency overseas
Please contact the local Philips/Respironics here:
Hong Kong
Celki Medical Company
Mr. Raymond Choi or Mr. Finsen Lai
21/F Tins Enterprises Centre
777 Lai Chi Kok Road
Cheung Sha Wan, Kowloon,
Hong KongPhone: +852 2332 3366
Fax: +5852 2744 2313
Mr. Raymond Choi Email: rchoi@celki.com
Mr. Finsen Lai Email: celkimed@celki.com
The Vita Company (WALLABY PRODUCTS)
Ctc.A Pong
10/F, Tung Kong Building,
40-41 Connaught Road West,
Sheung Wan, Hong KongPhone: 2548 7483
Fax: 28581486
Email: vitacohk@hk.super.net
Return to 'International Providers' list
Hong Kong
Celki Medical Company
Mr. Raymond Choi or Mr. Finsen Lai
21/F Tins Enterprises Centre
777 Lai Chi Kok Road
Cheung Sha Wan, Kowloon,
Hong KongPhone: +852 2332 3366
Fax: +5852 2744 2313
Mr. Raymond Choi Email: rchoi@celki.com
Mr. Finsen Lai Email: celkimed@celki.com
The Vita Company (WALLABY PRODUCTS)
Ctc.A Pong
10/F, Tung Kong Building,
40-41 Connaught Road West,
Sheung Wan, Hong KongPhone: 2548 7483
Fax: 28581486
Email: vitacohk@hk.super.net
Return to 'International Providers' list
_________________
Machine: DreamStation Auto CPAP Machine |
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Humidifier: DreamStation Heated Humidifier |
Additional Comments: CPAP history: dumb tank, auto, PR M, PR System 1, PR BIPAP, PR System 1 model 60, Resmed S9, Resmed S10, Dreamstation |
Resmed airsense 10