Help! CPAP mask emergency overseas

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z754103
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Joined: Mon Jul 17, 2006 2:21 pm

Help! CPAP mask emergency overseas

Post by z754103 » Tue Dec 23, 2008 10:21 am

Help! Has anyone ever gotten Respironics RemstarPLus comfortgel mask shipped outside the US in a matter of days?

I'm outside the US, and my nasal mask has just broken. The US providers I've spoken to all say it'll take a couple of weeks to get something out to me. I'll be in HK for the next 2 days, UK for the week after, HK and Taipei after that, in case anyone has had experience of getting respironics stuff in these locations.

I'd be really grateful for any suggestions - starting to panic out here!

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Kiralynx
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Re: Help! CPAP mask emergency overseas

Post by Kiralynx » Tue Dec 23, 2008 10:29 am

Check with our hosts, here. I have never had occasion to have anything shipped internationally by them, but they are very helpful with domestic orders -- and I have my stuff within 2 days instead of the three weeks my DME takes.

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TerryB
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Re: Help! CPAP mask emergency overseas

Post by TerryB » Tue Dec 23, 2008 10:47 am

Here is the UK contact information, perhaps your friends or associates in UK can make contact and get gear on the way.
Tangmere, England (Respironics UK)
Respironics (UK) Ltd
Respironics Respiratory Drug Delivery (UK) Ltd
European Warehouse

Chichester Business Park
City Fields Way
Tangmere, Chichester, West Sussex
PO20 2FT, United Kingdom

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Goofproof
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Re: Help! CPAP mask emergency overseas

Post by Goofproof » Tue Dec 23, 2008 11:07 am

They are made in China... Jim

Then there's always 2 part epoxy.
Last edited by Goofproof on Tue Dec 23, 2008 11:10 am, edited 1 time in total.
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Wulfman
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Re: Help! CPAP mask emergency overseas

Post by Wulfman » Tue Dec 23, 2008 11:10 am

z754103 wrote:Help! Has anyone ever gotten Respironics RemstarPLus comfortgel mask shipped outside the US in a matter of days?

I'm outside the US, and my nasal mask has just broken. The US providers I've spoken to all say it'll take a couple of weeks to get something out to me. I'll be in HK for the next 2 days, UK for the week after, HK and Taipei after that, in case anyone has had experience of getting respironics stuff in these locations.

I'd be really grateful for any suggestions - starting to panic out here!
What broke? Can it be glued with something like Krazy Glue or a hot glue gun?
I would think there would also be Durable Medical Equipment providers there, too.

Den
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ziggytosh
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Re: Help! CPAP mask emergency overseas

Post by ziggytosh » Tue Dec 23, 2008 11:35 am

Also, there is a company that makes xPAPs and sells them in China. They also make masks. You can find their web site here:

http://www.bmc-medical.com/en/web/newsInfo.asp?Id=86

Their contact info is below. I e-mailed them a few days ago to ask a question and they responded quickly. They also make nasal masks. I'm sure they're not as good as your comfort gel, but they could work temporarily in a pinch. The brand is Resmart and the manufacturer is BMC Medical. I would just call up some pharmacies in Hong Kong and ask if they carry their products (or xPAP masks generally). Anyway, here's the contact info for the company in China if you want to ask for info on their distributors in Hong Kong:

Add: 1-3-3-203, Block Seven, No.112 Xisihuan Zhong Rd.,

Beijing 100161, P.R.China

  Tel: +86-10-68189947

  Fax: +86-10-68189947

  Http://www.bmc-medical.com

  Email: intl@bmc-medical.com

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cpapernewbie
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Re: Help! CPAP mask emergency overseas

Post by cpapernewbie » Tue Dec 23, 2008 2:45 pm

Please contact the local Philips/Respironics here:

Hong Kong
Celki Medical Company

Mr. Raymond Choi or Mr. Finsen Lai
21/F Tins Enterprises Centre
777 Lai Chi Kok Road
Cheung Sha Wan, Kowloon,
Hong KongPhone: +852 2332 3366
Fax: +5852 2744 2313
Mr. Raymond Choi Email: rchoi@celki.com
Mr. Finsen Lai Email: celkimed@celki.com

The Vita Company (WALLABY PRODUCTS)

Ctc.A Pong
10/F, Tung Kong Building,
40-41 Connaught Road West,
Sheung Wan, Hong KongPhone: 2548 7483
Fax: 28581486
Email: vitacohk@hk.super.net


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