Where did you get your Resmed ResScan Smart Card Reader from

Resmed seeker · Post by **Resmed seeker** » Sun Aug 10, 2008 2:51 pm

Where did you get your Resmed ResScan Smart Card Reader from and how much did you pay? I am looking to buy one. I checked Ebay and there isn't any listed. Perhaps it goes by some other hardware name?

pianomagoo · Post by **pianomagoo** » Sun Aug 10, 2008 3:23 pm

[quote="Resmed seeker"]Where did you get your Resmed ResScan Smart Card Reader from and how much did you pay? I am looking to buy one. I checked Ebay and there isn't any listed. Perhaps it goes by some other hardware name?

I can't speak for others but I bought mine from cpap.com store. I emailed resmed support in Austraila for an updated ver 3.5 for my vista computer.

Anne

granti55 · Post by **granti55** » Sun Aug 10, 2008 3:32 pm

Did Resmed send you a 3.5 version Anne?

_________________

CPAPopedia Keywords Contained In This Post (Click For Definition): resmed

Resmed seeker · Post by **Resmed seeker** » Sun Aug 10, 2008 4:38 pm

Cpap.com will be my last resort. I recall that their prices are "standard" or typical. I saw the Infineer Smart Card reader NEW for the Respironics Machine on Ebay as a "Buy it Now" for less than double of what CPAP.com was charging. I know they can be had for less than the $70 Cpap.com charges, but where? I believe some manufacturer is making the for reader for Resmed that is being used elsewhere under a different name.

pianomagoo · Post by **pianomagoo** » Sun Aug 10, 2008 4:42 pm

[quote="granti55"]

Did Resmed send you a 3.5 version Anne?

_______________
__

Yes, they did. I had worked with the tech for 5 days via email support au.
trying to find the reason my cardreader wasn't being recognized. I think the one I had must have been defective. The tech was interested in finding out what the problem with the cardreader was so I worked with him.
After 5 days I suggested I send the cardreader to him and he could check it out. I told me that I had tried the ver.3.3 software on my vista and it wouldn't even install. He told me the ver 3.3 won't work for vista but he would send me a copy of the updated ver 3.5 and he would send me another cardreader. I posted the cardreader I had to him in Austraila and was told it would take up to 2 weeks by airmail to get there. He sent me the updated ver 3.5 cd and cardreader and I received it within 2 days. I thought ResMed must have their own private jet! It was such a surprise.

The tech was very nice and I actually enjoyed time emailing back and forth with things to try to figure out the problem.

I think ResMed is a great company to deal with. I told him I am not a professional, just an apnea person who needs to take part in her treatment by monitoring progress in order to stay compliant.

Anne

CPAPopedia Keywords Contained In This Post (Click For Definition): resmed

billbolton · Post by **billbolton** » Sun Aug 10, 2008 6:19 pm

Resmed seeker wrote:I believe some manufacturer is making the for reader for Resmed that is being used elsewhere under a different name.

The ResScan reader is a standard ACR-38 reader with an additional card guide to correctly align the narrow ResScan card with the reader contacts in a standard Smartcard sized card slot.

You can buy an ACR-38 reader in the general market but you can't buy the alignment guide... however if you are mechanically handy, it is not that hard to make a workable alignment guide from an old credit card (or similar).

See this message thread for photos... viewtopic.php?p=287951#287951

Cheers,

Bill

jnk · Post by **jnk** » Sun Aug 10, 2008 6:26 pm

ResMed seeker,

I don't know, but it MAY be that CPAP.com, or any similar online seller, isn't allowed to advertise its lowest price on that item. I know that's true of some items. You may need to call directly to get that information.

jnk

slacker · Post by **slacker** » Sun Aug 10, 2008 8:32 pm

I just ordered a spare, and it's an infineer DT3500, sdame as before. Cost is 47.50, and their site is

http://www.cpapusa.com/search.php?category=software

Good luck, Bob

Slinky · Post by **Slinky** » Sun Aug 10, 2008 9:28 pm

NOPE! That Infineer is for the Respironics.

Kumbakaran · Post by **Kumbakaran** » Mon Aug 11, 2008 7:31 am

It should be noted that cpap.com does price match.

I found a DT-3500 @ another site, and got them to price match it.
Still waiting for it to arrive though =)

--
Kumbakaran

Resemed Seeker · Post by **Resemed Seeker** » Tue Aug 12, 2008 7:38 pm

billbolton wrote:
Resmed seeker wrote:I believe some manufacturer is making the for reader for Resmed that is being used elsewhere under a different name.
The ResScan reader is a standard ACR-38 reader with an additional card guide to correctly align the narrow ResScan card with the reader contacts in a standard Smartcard sized card slot.

You can buy an ACR-38 reader in the general market but you can't buy the alignment guide... however if you are mechanically handy, it is not that hard to make a workable alignment guide from an old credit card (or similar).

Good info Bill. I can see someone who is mechanically and tech savvy who can make a few bucks from making these alignment guides.

Guest · Post by **Guest** » Tue Aug 12, 2008 7:42 pm

granti55 wrote: Did Resmed send you a 3.5 version Anne?

Yes, they did. I had worked with the tech for 5 days via email support au.
trying to find the reason my cardreader wasn't being recognized. I think the one I had must have been defective. The tech was interested in finding out what the problem with the cardreader was so I worked with him.
After 5 days I suggested I send the cardreader to him and he could check it out. I told me that I had tried the ver.3.3 software on my vista and it wouldn't even install. He told me the ver 3.3 won't work for vista but he would send me a copy of the updated ver 3.5 and he would send me another cardreader. I posted the cardreader I had to him in Austraila and was told it would take up to 2 weeks by airmail to get there. He sent me the updated ver 3.5 cd and cardreader and I received it within 2 days. I thought ResMed must have their own private jet! It was such a surprise.

The tech was very nice and I actually enjoyed time emailing back and forth with things to try to figure out the problem.

I think ResMed is a great company to deal with. I told him I am not a professional, just an apnea person who needs to take part in her treatment by monitoring progress in order to stay compliant.

It sounds like the Resmed tech made an exception and gave you the upgraded newer version. I don't think your experience is typical. I could be wrong though.

Bearded_One · Post by **Bearded_One** » Tue Aug 12, 2008 8:30 pm

I got an Infineer DT3500 for my Respironics from Two Factors for about $30 including postage.

Guest · Post by **Guest** » Tue Aug 12, 2008 10:37 pm

Bearded_One wrote:I got an Infineer DT3500 for my Respironics from Two Factors for about $30 including postage.

Yes, Respironics hardware is more generic and is cheaper. However, this is not a Respironics thread, but Resmed.

bigk · Post by **bigk** » Wed Aug 13, 2008 3:29 am

Anonymous wrote:It sounds like the Resmed tech made an exception and gave you the upgraded newer version. I don't think your experience is typical. I could be wrong though.

Yes you are wrong - it seems to be the rule. They even seem to ship it FOC overseas.

Mask	Humidifier

Additional Comments: also have S8 Elite, humidifier, software,various other masks & card readers, Remstar Auto M, humidifier software etc.

Machine	Mask

Additional Comments: Airmini, Medistrom Pilot 24, CMS 60C Pulse Oximeter, ResScan 6

Mask	Humidifier

Additional Comments: S9 Autoset, H5i, Resmed Swift FX, Resscan 3.10

Where did you get your Resmed ResScan Smart Card Reader from

Where did you get your Resmed ResScan Smart Card Reader from

Re: Where did you get your Resmed ResScan Smart Card Reader