no daily event data available

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wakedog
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no daily event data available

Post by wakedog » Fri Jun 13, 2008 5:27 am

I have been using a remstar auto c-flex m-series for a few weeks and have been downloading data using encore pro 1.8.49. The I have downloaded the data from the last 2 nights. When I view an interaction report no daily event data is available. The compliance data is there but no daily events. Does anyone have any ideas?


Guest

Post by Guest » Fri Jun 13, 2008 6:01 am

To look at the detail data, in EncorePro just right-click on the download date and you should see a choice for creating a report. This produces a PDF with whatever data was on the card at the time of the download. You can't get an "overall" report for all data downloaded unless you use James Skinner's EncoreProAnalyzer.

Mindy

wakedog
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Post by wakedog » Fri Jun 13, 2008 6:11 am

Right. I also use the Encore Pro Analyzer. The daily event data is only missing from the last 2 nights. I am able to view the daily event data on prior days. It's like the daily event data wasn't recorded to the card for the last 2 nights.


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Slinky
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Post by Slinky » Fri Jun 13, 2008 6:15 am

Isn't this the problem common to the M Series? Dropping data one or two nights a month? Shouldda bought a "tank".

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jsmythe
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Re: no daily event data available

Post by jsmythe » Fri Jun 13, 2008 6:25 am

[quote="wakedog"]I have been using a remstar auto c-flex m-series for a few weeks and have been downloading data using encore pro 1.8.49. The I have downloaded the data from the last 2 nights. When I view an interaction report no daily event data is available. The compliance data is there but no daily events. Does anyone have any ideas?


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Slinky
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Post by Slinky » Fri Jun 13, 2008 6:30 am

Yeah, and you'll notice I managed to refrain from saying "shouldda bought a Resmed"? I'm a good kid - if you like goats.


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6PtStar
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Post by 6PtStar » Fri Jun 13, 2008 1:50 pm

Yes I for one noticed, until you made the last post!! I have been thinking that maybe we should take up a collection to buy you a Respronics so you would quit hawking those darn old Resmad machines especally since they have gotten worse about allowing the software than the other guys!!

Anyone want to donate?

Jerry

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Slinky
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Post by Slinky » Fri Jun 13, 2008 3:29 pm

Thanks, Jerry. I would not be at all adverse to donations to buy me a pre-M Series Bi-PAP Auto w/Bi-Flex! (hint, hint!). I'd LOVE to have one!


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Goofproof
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Post by Goofproof » Fri Jun 13, 2008 8:51 pm

6PtStar wrote:Yes I for one noticed, until you made the last post!! I have been thinking that maybe we should take up a collection to buy you a Respronics so you would quit hawking those darn old Resmad machines especally since they have gotten worse about allowing the software than the other guys!!

Anyone want to donate?

Jerry
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ww
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Re: no daily event data available

Post by ww » Fri Jun 13, 2008 9:44 pm

[quote="wakedog"]I have been using a remstar auto c-flex m-series for a few weeks and have been downloading data using encore pro 1.8.49. The I have downloaded the data from the last 2 nights. When I view an interaction report no daily event data is available. The compliance data is there but no daily events. Does anyone have any ideas?


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