what can happen if your eyes get air in them?
-
- Posts: 140
- Joined: Tue Dec 19, 2006 12:00 pm
I second Gumby's suggestion!
After working many years in health insurance, I can say Gumby's right on target! That little 'we only allow you to exchange one mask' is crap. It's not your health insurer's policy, it's your DME trying to maximize their profits.
A couple of ideas - you can ask the DME what they do with a mask that is returned to them for exchange. If they send it back to the manufacturer, (which I thought I read can be done), they wouldn't be out anything, now would they, if they made a second mask exchange for you? Now if they don't do that, ask if they sterilize them and re-use them, for sleep lab studies or to issue to patients like yourself? Then, try to get them to work with you on your current mask issues once again. I see your machine is an M Series Auto CPAP. There's a smart card and data downloads for them to look at your data or have your sleep doc look at it, to determine if you're having leakage problems and not getting proper therapy from this leaky mask situation. Medically, I'd think both the doc and the DME would be in deep doo-doo if your therapy isn't working due to an ill-fitting mask. Maybe a call into your sleep doc is in order to get the ball rolling on this one.
Now, if these suggestions don't work, you can ask your health insurance how to file a complaint against your DME. Part of this process involves the health insurer sending a copy of your complaint to the DME for response, or calling or visiting the DME to resolve the issue. Once again, if your therapy isn't working (I mean, if you're leaking enough air to bother your eyes, I strongly suspect you're therapy is inadequate), they will want the DME to provide another mask and fit it for you.
Of course, if the leak rate is acceptable, based on the stats obtained from the smart card download (I don't know alot about the different machines), you're going to have to approach this a bit differently, and address it from a comfort issue standpoint. But I suspect your therapy is being compromised.
Just my thoughts.
girlsaylor
A couple of ideas - you can ask the DME what they do with a mask that is returned to them for exchange. If they send it back to the manufacturer, (which I thought I read can be done), they wouldn't be out anything, now would they, if they made a second mask exchange for you? Now if they don't do that, ask if they sterilize them and re-use them, for sleep lab studies or to issue to patients like yourself? Then, try to get them to work with you on your current mask issues once again. I see your machine is an M Series Auto CPAP. There's a smart card and data downloads for them to look at your data or have your sleep doc look at it, to determine if you're having leakage problems and not getting proper therapy from this leaky mask situation. Medically, I'd think both the doc and the DME would be in deep doo-doo if your therapy isn't working due to an ill-fitting mask. Maybe a call into your sleep doc is in order to get the ball rolling on this one.
Now, if these suggestions don't work, you can ask your health insurance how to file a complaint against your DME. Part of this process involves the health insurer sending a copy of your complaint to the DME for response, or calling or visiting the DME to resolve the issue. Once again, if your therapy isn't working (I mean, if you're leaking enough air to bother your eyes, I strongly suspect you're therapy is inadequate), they will want the DME to provide another mask and fit it for you.
Of course, if the leak rate is acceptable, based on the stats obtained from the smart card download (I don't know alot about the different machines), you're going to have to approach this a bit differently, and address it from a comfort issue standpoint. But I suspect your therapy is being compromised.
Just my thoughts.
girlsaylor
Thanks girlsaylor. Do you know what the definition of "acceptable leakage" is? My machine reports an average (7 day and 30 day) leakage on its screens. I don't yet have a card reader to look at what's stored on the smart card.
I'm going out of town tomorrow and won't be back until Tuesday, but when I get back I will contact the DME and see if I can at least get the old mask back since it is the lesser of two evils in this situation. I think they might give or sell the exchanges to the sleep lab, but I'm not sure exactly what happens with them. For as much money as myself and medicare have been charged by both them and the sleep lab, I'd think they could be a lot more helpful getting me a proper fitting mask
I'm going out of town tomorrow and won't be back until Tuesday, but when I get back I will contact the DME and see if I can at least get the old mask back since it is the lesser of two evils in this situation. I think they might give or sell the exchanges to the sleep lab, but I'm not sure exactly what happens with them. For as much money as myself and medicare have been charged by both them and the sleep lab, I'd think they could be a lot more helpful getting me a proper fitting mask
- BarryKaraoke
- Posts: 176
- Joined: Thu Mar 06, 2008 8:03 pm
- Location: Patterson, NY
I had a "recurring corneal erosion" at one time, and my eye doctor had me get "Muro 128 Hypertonicity Ointment" from the drugstore (it's non-prescription from Bausch & Lomb). It's a small tube of this goo. You simply place a small amount in each eye before going to bed. You cant see much once you put it in (everything is kinda cloudy) but you wake up with moist, fresh feeling eyes. Even though I don't have the original eye issue, I still use it from time to time if my eyes get dry. It's great stuff and helps keep your eyes from drying out if you have chronic mask leaks.jomac30 wrote:mY EYE surgeon told me to use night time eye gel to moisturize them.
I use this daily, and from what I understand it is ONLY for recurring corneal erosion. I have that, so I use it. I don't think it would be a good idea for someone to use this that doesn't have recurring corneal erosion.BarryKaraoke wrote:I had a "recurring corneal erosion" at one time, and my eye doctor had me get "Muro 128 Hypertonicity Ointment" from the drugstore (it's non-prescription from Bausch & Lomb). It's a small tube of this goo. You simply place a small amount in each eye before going to bed. You cant see much once you put it in (everything is kinda cloudy) but you wake up with moist, fresh feeling eyes. Even though I don't have the original eye issue, I still use it from time to time if my eyes get dry. It's great stuff and helps keep your eyes from drying out if you have chronic mask leaks.jomac30 wrote:mY EYE surgeon told me to use night time eye gel to moisturize them.
I use the drops two to three times a day and the ointment in my eye before I go to bed. I also put Lacri-lube in the eye that has recurring corneal erosion.
Its those earplugs used by swimmers to keep water out of your ears.MrRandom wrote:Where do you get silicone putty? Is that like those earplugs rolled out?
http://www.macksearplugs.com/product2.htm
O.
_________________
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear |
Additional Comments: Machine: Resmed AirSense10 for Her with Climateline heated hose ; alternating masks. |
And now here is my secret, a very simple secret; it is only with the heart that one can see rightly, what is essential is invisible to the eye.
Antoine de Saint-Exupery
Good advice is compromised by missing data
Forum member Dog Slobber Nov. 2023
Antoine de Saint-Exupery
Good advice is compromised by missing data
Forum member Dog Slobber Nov. 2023
- BarryKaraoke
- Posts: 176
- Joined: Thu Mar 06, 2008 8:03 pm
- Location: Patterson, NY
It is an over the counter eye ointment that is also used for severe dry eyes. There is no harm in using it, it has no medication in it...it is just 5% Sodium Chloride (salt) in a petrolatum base.JeffH wrote:I use this daily, and from what I understand it is ONLY for recurring corneal erosion. I have that, so I use it. I don't think it would be a good idea for someone to use this that doesn't have recurring corneal erosion.
That being said, it is also expensive for that little tube as you well know! There are probably better, more cost effective options.
- BarryKaraoke
- Posts: 176
- Joined: Thu Mar 06, 2008 8:03 pm
- Location: Patterson, NY
I know it is over the counter, but there is no indication for use for "dry eyes". In fact, being a salt solution, it would probably tend to dry out the eyes.BarryKaraoke wrote:It is an over the counter eye ointment that is also used for severe dry eyes. There is no harm in using it, it has no medication in it...it is just 5% Sodium Chloride (salt) in a petrolatum base.JeffH wrote:I use this daily, and from what I understand it is ONLY for recurring corneal erosion. I have that, so I use it. I don't think it would be a good idea for someone to use this that doesn't have recurring corneal erosion.
That being said, it is also expensive for that little tube as you well know! :shock: There are probably better, more cost effective options.
Might want to read the insert that comes with it.
I buy my tube of eye ointment at CVS. Their own name brand is just as good as the others. Don't use it until you are ready to go to sleep because you won't be able to see clearly once its in your eyes. The first time I used it I thought I'd watch TV in be, NO WAY!!
My opthalmologist told me to put the gel in my eyes, then close my eyes and go to sleep. (he doesn't know it takes me hours to fall asleep)
My opthalmologist told me to put the gel in my eyes, then close my eyes and go to sleep. (he doesn't know it takes me hours to fall asleep)
Started: 1/25/07 Pressure: 13
Masks: Comfortselect, Comfortgel, Comfortlite 2, UMFF, Optilife
Masks: Comfortselect, Comfortgel, Comfortlite 2, UMFF, Optilife
GumbyCT wrote:Be sure to check w/your Insurance carrier - let them know what your dme said & ask if you can choose another. You may have to go dme shopping too.MrRandom wrote:The DME basically blew me off saying I'm new to using a CPAP so I just need to get used to the mask.
Mask fit is the most important part of this therapy. Don't let the dme blow air up your nose!!