More M-Series LCD M(agic)!

mindy · Post by **mindy** » Thu Dec 13, 2007 5:58 pm

Wow - I thought I had seen the M-Series LCD bugs before but this latest is a doozy.

I had been using it in A-Flex mode, then switched to C-Flex for awhile and last night switched back to A-Flex since I had stopped taking Ambien and thought I'd better do a rough re-titrate. This morning the 90% pressure reading on the LCD was 0%. It was still in setup mode from last night so I started going through the setup menu to see what was up. Amazingly enough there were several settings that had disappeared (like min and max pressure!). So I turned it off and then back on in setup mode and the settings then looked fine.

But the LCD average pressure is still 0. EncorePro reports show normal data. So happy I have the software!

Mindy

6PtStar · Post by **6PtStar** » Thu Dec 13, 2007 6:31 pm

I knew there was a reason I never look at that thing except when resetting the menus.

Jerry

GumbyCT · Post by **GumbyCT** » Thu Dec 13, 2007 9:53 pm

mindy wrote:This morning the 90% pressure reading on the LCD was 0%. It was still in setup mode from last night so I started going through the setup menu to see what was up.

Does that mean that many of the errors we have heard about are caused by the user inadvertently leaving it in the setup mode? I always thought that it would time out and exit on its own!! Wouldn't that make sense? Does the tank exit?? hmmm

But it did still record on the card, right?

That M is a strange machine eh? Sure makes enuff noise to keep you awake so you won't have ANY apneas!!

krousseau · Post by **krousseau** » Fri Dec 14, 2007 1:16 pm

Is it because in C-Flex you don't have an average or 90% pressure-it just stays at one pressure in CPAP-only get an the other numbers in auto titrate mode. Or am I misinterpreting your question?

rested gal · Post by **rested gal** » Fri Dec 14, 2007 4:07 pm

krousseau wrote:Is it because in C-Flex you don't have an average or 90% pressure-it just stays at one pressure in CPAP-only get an the other numbers in auto titrate mode. Or am I misinterpreting your question?

I think the M Auto with A-flex can be used in auto mode with just C-flex (instead of A-flex) turned on.

FreeLancer74 · Post by **FreeLancer74** » Fri Dec 14, 2007 5:26 pm

Rested would be correct. In Auto mode, you get to choose C or A flexes. In CPAP mode, you can only choose the C-flex.

I personally enjoy the auto mode with C-flex.

GumbyCT · Post by **GumbyCT** » Fri Dec 14, 2007 6:04 pm

I took the time today to figure out why mine is different. The card download looks normal with the little folders flying across the screen (yea right). Go to patient homepage and the individual files are there (for each day).

However (comma) when I run the report I only get 10 pages of data instead of the usual 12. So I check the dates - two days are missing. I run the report again - same thing. I'm thinking maybe it's the software. So I run the report again, narrowing it down to the last three days. On the first page, the bar charts show usage for three days, however (comma) there is NO data for the last two days??

Now I could be off in left field here and could use some help from the software wizards on this but I am thinking it IS Encore Pro v1.8.49 not displaying the data for some reason?? So I goto MyEncore to check and sure enuff there is no data for those days there either.

If I understand this correctly MyEncore only uses data placed in a directory by Encore Pro? And it is Encores job to transport the data from this supposed smartcard to the Encore directory? Is this correct?

My machine is 500M - Auto w/C-flex - v4.03 firmware.

But now I am wondering if anyone using a tank type and the 1.8 ver. Encore is having the same troubles with data just vaporizing? Unfortunately, if I understand the software versions correctly, I cannot use an older version of Encore to double check? Because older Encore versions will not read the data recorded by any "M" machine? Is the any other way to check the card to see if the data IS there?

Could I have left it in setup accidentally?? Who knows. But I will say I do have to press the OFF button each morning, would that not take it out of setup the first nite - if it was still in set-up mode?

Any thoughts, ideas, or answers are welcome. Respironics can you hear me?

GumbyCT

krousseau · Post by **krousseau** » Fri Dec 14, 2007 6:20 pm

Unfortunately Respironics cannot hear you-they have turned a deaf ear to individual/nonprofessional consumers of Encore. No consumer support for this product. Maybe you can write a letter and get your doc to sign it-that he can't access your full data.

But may I clarify...are you saying if you record for 3 days & download you only have 1 day of full data...if you don't erase and use the card for another two days days & download, does the data "missing" from the first download get bumped up so that it appears in the second report. Excuse me if this is a dumb question but it sounded like only the last two days are missing regardless of how long between downloads.

GumbyCT · Post by **GumbyCT** » Fri Dec 14, 2007 6:35 pm

krousseau wrote:.if you don't erase and use the card for another two days days & download, does the data "missing" from the first download get bumped up so that it appears in the second report.

No, No....the card has NOT been erased since 11/7/2007 - Well it has NEVER been erased by me. I put in another card on 11/7.

**Corrected date card was erased or put in use.

mindy · Post by **mindy** » Fri Dec 14, 2007 6:53 pm

You have been visited by the dreaded M-series bug .... missing data. It apparently is *not* on the card. It's not always two days, sometimes it's one. I don't think it's related to being left in setup mode but can't swear to that

"It" generally strikes out of the blue and there have been a number of people on the forum who have had this problem with the M series (but not the tank).

Mindy

Goofproof · Post by **Goofproof** » Fri Dec 14, 2007 7:32 pm

It is and has always been a software problem. The software forces you to put the card in a "M"agic, instead of a "Classic Working Tank". It does this because you are a patient and it's not right for you to have access to your data.

They created the "M"agic, knowing everyone would rather have the newest instead of the best. So the could at least controlyou from seeing the data for two days a download, sneaky of them. Jim

GumbyCT · Post by **GumbyCT** » Sun Dec 16, 2007 10:30 pm

Here is what I did tonite - I was making a change so I left this M in setup. When I started breathing the machine turned on. I checked LCD it showed the correct press. So I think, hmmm everything is alright. Press ramp, shows the correct pressure- good deal. Take a nap, get up, press ramp until I get ready to Press Stop, check LCD not in setup anymore.

Now the thing is Setup is displayed in the lower RH corner of LCD but that is the Setup for the User to make changes in Ramp Press. or C-Flex, etc. if that option has been enabled (by your dme).

OK so the short story is it didn't record any data for that session. Well maybe it did - displayed below for Sunday the red tick mark indicating that something was downloaded but the hours indicate zero. Looking below at the date 12/16 - you can see I recorded 3 sessions on 12/16 but the last session showed nothing in the report. Well it didn't even show up in the report.

Click here

Encore confuses me the way it tracks the days but there ya have it. There maybe something in the data but for some reason Encore is not reporting it? I have no idea.
GumbyCT

GumbyCT · Post by **GumbyCT** » Mon Dec 17, 2007 6:41 pm

Ok so it happened again - just a short nap this afternoon prob just over an hour but this time it was NOT in setup mode - ahh.

You can see the tick from yesterday is still there. And in case you are wondering, no it never showed up in todays report. Nor did todays tick show up in todays report.

GumbyCT · Post by **GumbyCT** » Tue Dec 18, 2007 9:21 pm

Today it recorded my 50 min. siesta - how bout that. So it does record naps under an hour. I have seen even about 7 mins before.

You can see how my leak rate follows my press.

Good News -
Tomorrow nite Wed. Dec 19 I go for another full PSG or so I am told. The goal, I hope, is to find out why I continue to have events at press above 16cm. I certainly hope we find out what & why?

When I get up in the AM I have an appt. with the ENT at 09:45 - we'll have to see just how that goes.

More M-Series LCD M(agic)!

More M-Series LCD M(agic)!

Re: More M-Series LCD M(agic)!