Encore pro software difficulty
Encore pro software difficulty
From what I have seen here it appears that the Encore pro software is not easy to download or interpret. Is this true? Is it too complicated for a regular computer user?
- rested gal
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Yes, I'm the only one that had difficulty, and I've traced it down to a possible Virus attack that was allowed in by the SQL server setup process during the install.
I reinstalled on a less critical maching on my network, but took it offline first and everything installed and ran fine.
Now I'm just living with the limitations of the software. I had a couple exchanges with respironics support today on it. Apparently if you have multiple downloads over a week, encore does not have a provision for combining those downloads into a single data file. Encore integrates the seperate data files for the compliance view, but the more interesting detailed Interaction Report cannot combine data from multiple downloads. Sad since it would be so much more useful.
This software truly is designed for a technician in a sleep clinic that collects data from patients on a monthly or quarterly basis.
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I reinstalled on a less critical maching on my network, but took it offline first and everything installed and ran fine.
Now I'm just living with the limitations of the software. I had a couple exchanges with respironics support today on it. Apparently if you have multiple downloads over a week, encore does not have a provision for combining those downloads into a single data file. Encore integrates the seperate data files for the compliance view, but the more interesting detailed Interaction Report cannot combine data from multiple downloads. Sad since it would be so much more useful.
This software truly is designed for a technician in a sleep clinic that collects data from patients on a monthly or quarterly basis.
.
9 cm h2o
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- Posts: 245
- Joined: Sun Apr 10, 2005 1:34 am
- Location: Florida
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