Oscar not finding data Airsense 10

General Discussion on any topic relating to CPAP and/or Sleep Apnea.
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JOinPA
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Joined: Mon Mar 27, 2023 8:47 am
Location: Philadelphia area

Oscar not finding data Airsense 10

Post by JOinPA » Tue Aug 13, 2024 3:56 am

I download my SD card about once a month, then format it and replace it in the machine, and it has always worked fine for several years. Today I tried to download data from the card and it looked normal, the fuel gauge ran up through percentages like it normally does. At the end a dialog box pops up asking me to choose the folder, and reminding me to choose the root, E:/, not a subfolder, which I did. It says no data found. I removed the card, rebooted my computer, tried again, same thing. It's too hard to post a screenshot here, but the message simply says

No supported data was found
E:/


Dell laptop, Windows 11, current version of Oscar, Sandisk extreme plus SD card. Has anyone seen this before? Oscar just says last time I used the machine was June 8, the date of my last upload.

Do the cards go bad? I can navigate the folders/files on it in Windows Explorer. Very strange.

Thanks for any guidance.
Initial diagnosis = severe, current stats (02/09/2025): weight 220 lbs, Airsense 10 Autoset with ClimateLine Air tubing, F40 mask, Climate and tube temp = Auto, CPAP pressure = 13, ramp = off, EPR = 3

ozij
Posts: 10467
Joined: Fri Mar 18, 2005 11:52 pm

Re: Oscar not finding data Airsense 10

Post by ozij » Tue Aug 13, 2024 5:40 am

Maybe it's no longer the E: drive.
Sometime, a USB drive's name can have a new letter suddenly. Especially if you haven't put it in the computer for a month.

Use your windows explorer to see what disk E: contains, and if there's another USB connected to the computer.

Alternatively:
Could you by any chance have locked the SD card by mistake after formatting it?

_________________
Mask: AirFit™ P10 Nasal Pillow CPAP Mask with Headgear
Additional Comments: Machine: Resmed AirSense10 for Her with Climateline heated hose ; alternating masks.
And now here is my secret, a very simple secret; it is only with the heart that one can see rightly, what is essential is invisible to the eye.
Antoine de Saint-Exupery

Good advice is compromised by missing data
Forum member Dog Slobber Nov. 2023

User avatar
JOinPA
Posts: 78
Joined: Mon Mar 27, 2023 8:47 am
Location: Philadelphia area

Re: Oscar not finding data Airsense 10

Post by JOinPA » Tue Aug 13, 2024 7:02 pm

Thank you. I’ll try it again on the weekend and see if the drive letter changed
Initial diagnosis = severe, current stats (02/09/2025): weight 220 lbs, Airsense 10 Autoset with ClimateLine Air tubing, F40 mask, Climate and tube temp = Auto, CPAP pressure = 13, ramp = off, EPR = 3

User avatar
JOinPA
Posts: 78
Joined: Mon Mar 27, 2023 8:47 am
Location: Philadelphia area

Re: Oscar not finding data Airsense 10

Post by JOinPA » Wed Aug 14, 2024 6:16 am

Hmmmm.

I did something wrong yesterday, apparently, in the sequence of letting the machine wake up, inserting the card, etc. Must have corrupted the data.

Today it worked perfectly. So aside from losing the last two months of data, everything is OK.
Initial diagnosis = severe, current stats (02/09/2025): weight 220 lbs, Airsense 10 Autoset with ClimateLine Air tubing, F40 mask, Climate and tube temp = Auto, CPAP pressure = 13, ramp = off, EPR = 3