ResMed Elite S8's screen is frozen

Bronkhorst · Post by **Bronkhorst** » Mon Feb 28, 2022 11:19 am

ResMed Elite S8's screen is frozen. Stuck on RAMP:OFF. Below that, Menu and an arrow pointing up. None of the buttons change anything and I have unplugged it a number of times but it always returns to Welcome and then, the frozen screen as described. Any ideas? Thank you. inja@rogers.com

zonker · Post by **zonker** » Mon Feb 28, 2022 11:43 am

Bronkhorst wrote: ↑
Mon Feb 28, 2022 11:19 am
ResMed Elite S8's screen is frozen. Stuck on RAMP:OFF. Below that, Menu and an arrow pointing up. None of the buttons change anything and I have unplugged it a number of times but it always returns to Welcome and then, the frozen screen as described. Any ideas? Thank you. inja@rogers.com

have you tried unplugging and replugging into the electrical outlet?

LSAT · Post by **LSAT** » Mon Feb 28, 2022 5:11 pm

zonker wrote: ↑
Mon Feb 28, 2022 11:43 am

Bronkhorst wrote: ↑
Mon Feb 28, 2022 11:19 am
ResMed Elite S8's screen is frozen. Stuck on RAMP:OFF. Below that, Menu and an arrow pointing up. None of the buttons change anything and I have unplugged it a number of times but it always returns to Welcome and then, the frozen screen as described. Any ideas? Thank you. inja@rogers.com
have you tried unplugging and replugging into the electrical outlet?

Zonker...You have got to read the posts before you come out with that line.

chunkyfrog · Post by **chunkyfrog** » Mon Feb 28, 2022 5:52 pm

Been there; burned the damn t-shirt.

zonker · Post by **zonker** » Mon Feb 28, 2022 7:47 pm

LSAT wrote: ↑
Mon Feb 28, 2022 5:11 pm

zonker wrote: ↑
Mon Feb 28, 2022 11:43 am

Bronkhorst wrote: ↑
Mon Feb 28, 2022 11:19 am
ResMed Elite S8's screen is frozen. Stuck on RAMP:OFF. Below that, Menu and an arrow pointing up. None of the buttons change anything and I have unplugged it a number of times but it always returns to Welcome and then, the frozen screen as described. Any ideas? Thank you. inja@rogers.com
have you tried unplugging and replugging into the electrical outlet?
Zonker...You have got to read the posts before you come out with that line.

it was a test!

okay, okay....i'll read the damned posts next time.
<grumble> <grumble>

Pugsy · Post by **Pugsy** » Mon Feb 28, 2022 8:44 pm

Sounds like something is toast internally.
Never heard of it "freezing" though.
You can contact acbio.com and ask them because they are now licensed to repair ResMed machines but I suspect it will cost more to repair it than it is worth.

Time to be looking for another machine if you don't already have a back up.

GrumpyHere · Post by **GrumpyHere** » Mon Feb 28, 2022 10:01 pm

Bronkhorst wrote: ↑
Mon Feb 28, 2022 11:19 am
ResMed Elite S8's screen is frozen.

One more thing to try, if you're using the data card in the machine.

Remove the data card, unplug, wait 30 sec, replug.

Not that it necessarily apply in this case but ...
The machine may be trying access the card.
Some programmers don't account for possibility of corrupt media.
So the machine just loops trying to use it.

BTW you should remove your email address unless you enjoy spam email

If you want to notified via email when your post is answered, the option is available in the board user control panel
https://www.cpaptalk.com/ucp.php?i=ucp_ ... on_options

ResMed Elite S8's screen is frozen

ResMed Elite S8's screen is frozen

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