Any experience with Lookee cust svc for Wellue Ring?

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kersey
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Any experience with Lookee cust svc for Wellue Ring?

Post by kersey » Sat Jul 17, 2021 4:02 pm

I decided to purchase a Wellue O2 sensor ring. In reading through various threads, it seems like Wellue's customer service isn't great. I found one post that said if you buy it through Lookee, their customer service is pretty good.

I just wanted to see if anyone has any input before I pull the trigger.

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chunkyfrog
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Re: Any experience with Lookee cust svc for Wellue Ring?

Post by chunkyfrog » Sat Jul 17, 2021 7:14 pm

Trust your instincts.
You are having second thoughts for a good reason.

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kersey
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Re: Any experience with Lookee cust svc for Wellue Ring?

Post by kersey » Sat Jul 17, 2021 7:40 pm

Makes a lot of sense.

Unfortunately, I just saw where an experienced mod on another forum said it's not clear that the Lookee supports Oscar.
If true, that would make my decision a lot easier.

kersey
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Re: Any experience with Lookee cust svc for Wellue Ring?

Post by kersey » Tue Jul 20, 2021 6:11 pm

Does anyone know for sure if the current Lookee ring data can be imported into Oscar?

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zonker
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Re: Any experience with Lookee cust svc for Wellue Ring?

Post by zonker » Tue Jul 20, 2021 6:35 pm

kersey wrote:
Tue Jul 20, 2021 6:11 pm
Does anyone know for sure if the current Lookee ring data can be imported into Oscar?
bluedragon is a member of the oscar team and a forum member.

let's see if we can get him in here to answer.
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BlueDragon
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Re: Any experience with Lookee cust svc for Wellue Ring?

Post by BlueDragon » Tue Jul 20, 2021 6:52 pm

There has been discussion of Lookee support via O2 Insight Pro on Apnea Board by, I suspect, the same person who posted the question here. Looks like it should work ok on Windows and with more or less difficulty on Mac or using the Android program.

I have no further insight to offer.

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kersey
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Re: Any experience with Lookee cust svc for Wellue Ring?

Post by kersey » Tue Jul 20, 2021 10:59 pm

BlueDragon wrote:
Tue Jul 20, 2021 6:52 pm
There has been discussion of Lookee support via O2 Insight Pro on Apnea Board by, I suspect, the same person who posted the question here. Looks like it should work ok on Windows and with more or less difficulty on Mac or using the Android program.

I have no further insight to offer.
Hi BlueDragon,

Sorry if I'm beating a dead horse!

I'm reading your comment to say it's safer to assume that I can import the data into Oscar (I'm using a Mac) with the Wellue Ring than the Lookee equivalent? If so, I'm going to go ahead and pull the trigger on the Wellue

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BlueDragon
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Re: Any experience with Lookee cust svc for Wellue Ring?

Post by BlueDragon » Wed Jul 21, 2021 12:00 am

kersey wrote:
Tue Jul 20, 2021 10:59 pm
I'm reading your comment to say it's safer to assume that I can import the data into Oscar (I'm using a Mac) with the Wellue Ring than the Lookee equivalent? If so, I'm going to go ahead and pull the trigger on the Wellue
I'm sorry, I don't know anything definitive to answer your question.

_________________
Machine: AirCurve™ 10 VAuto BiLevel Machine with HumidAir™ Heated Humidifier
Mask: Brevida™ Nasal Pillow CPAP Mask with Headgear
Additional Comments: Dx Mar 2018 (AHI=24, RDI=54; AHI=73 supine). Started APAP June 2018, VAuto Aug 2020.
See OSCAR for the latest release.
OSCAR Team
ResMed AirCurve 10 VAuto, F&P Brevida.
FlashAir SD and FlashPap for data transfer.