problem with my old machine after getting it checked.

[Goofproof]

You were using the "Gold Standard" of XPAP treatment, you went to a ENT, to see if you could get a knife solution. The resulting suggestions lead you to a poor excuse for a retest, by a not so honest company, that you claim damaged your XPAP, when there was no need for them to clean or test it in the first place. You set yourself up to be abused.

Odd's are they messed with your machine or reset it, so you would open your wallet wide, at least then it could breath. Jim

[Wulfman...]

By the way....... As you go through the setup menu and options.......write them down.


Den

.

[vancity]

You were using the "Gold Standard" of XPAP treatment, you went to a ENT, to see if you could get a knife solution. The resulting suggestions lead you to a poor excuse for a retest, by a not so honest company, that you claim damaged your XPAP, when there was no need for them to clean or test it in the first place. You set yourself up to be abused.

Odd's are they messed with your machine or reset it, so you would open your wallet wide, at least then it could breath. Jim

If they reset it, what did they do? How to undo if they did something? If they messed with it what would that entail? I had it apart didn't notice anything missing.

[Goofproof]

Dens instructions will allow you into the REAL menu, from there you can see what the settings are and if they changed them, that if you know what they were before you gave then your machine. The only thing that needs services are the filters accessed from outside your machine. Jim

[Wulfman...]

You were using the "Gold Standard" of XPAP treatment, you went to a ENT, to see if you could get a knife solution. The resulting suggestions lead you to a poor excuse for a retest, by a not so honest company, that you claim damaged your XPAP, when there was no need for them to clean or test it in the first place. You set yourself up to be abused.

Odd's are they messed with your machine or reset it, so you would open your wallet wide, at least then it could breath. Jim

If they reset it, what did they do? How to undo if they did something? If they messed with it what would that entail? I had it apart didn't notice anything missing.

I would think that after all this time with that machine, you SHOULD have a listing of all of the prior settings.
If you didn't, that's one of the reasons WHY every user should be able to get into their setup configurations.

Did you take it apart before or after they messed with it?

But, write them down and we may be able to make some sense to them. And, if they don't look "unusual", then there may be something "broken" inside.


Den

.

[vancity]

No, I took the main unit off the next day, (Saturday. ..today). I know how to get into the hidden menu and change things. I didn't really notice anything different. Checked last night's sleep data and it showed the pressure I set the night before...if it's accurate. Didn't say a pressure of 29 that's for sure. Perhaps she didn't know what to do. Perhaps she was a shyster and fudged the readings (if that's possible). After separating the unit from the humidifier the gasket seemed to be intact, but that's as far as I went. Will probably get a new unit from somewhere. 7 years is a long time to use a machine I guess.

[Wulfman...]

No, I took the main unit off the next day, (Saturday. ..today). I know how to get into the hidden menu and change things. I didn't really notice anything different. Checked last night's sleep data and it showed the pressure I set the night before...if it's accurate. Didn't say a pressure of 29 that's for sure. Perhaps she didn't know what to do. Perhaps she was a shyster and fudged the readings (if that's possible). After separating the unit from the humidifier the gasket seemed to be intact, but that's as far as I went. Will probably get a new unit from somewhere. 7 years is a long time to use a machine I guess.

I would suggest using the "homemade manometer" (bucket of water and ruler in centimeters) to do a quick check of the output.
Just because the machine "says" it's putting out a certain amount of pressure, doesn't mean that it actually is.
The machine I've been using since January of 2015 is putting out 3 centimeters more of air pressure than what the setting shows. Consequently, I used my gauge manometer and set it to 10 cm. to get my 13 cm. of pressure.
They CAN vary in pressure between what the setting is and what the actual output is.


Den

.

[Pugsy]

All the machines that I mentioned are easy to get into the "hidden" menu. I wouldn't recommend any that wasn't. Just a matter of holding a couple of buttons down and actually easier than the plug in at the same time as holding down thing for the M series machines. Don't need as many hands.

They also have easy to obtain and use software (and the data collected is the most comprehensive of all the brands IMHO) with no need for that smart card reader thing that you have with the M Series machine. They use plan old ordinary SD cards and as long as your computer has a slot for a SD card you don't need anything else.. At worst if no SD card slot on the computer the only thing needed is a cheap generic SD card reader/adapter so that you can use one of the USB ports. Maybe $10 or so at something like WalMart.

I wouldn't recommend anything I wouldn't use myself. I am familiar with the M series Auto....that was my first machine back in 2009. I have also used the PR S1 Auto...both the 550 model and the 560 model. I have also used some ResMed S9 machines over the years and that's why I say minor pros and cons but nothing that was a huge deal (to me anyway). I haven't used the latest DreamStation or AirSense models but given past history I have no reason to think that there would be a problem with either.

[vancity]

No, I took the main unit off the next day, (Saturday. ..today). I know how to get into the hidden menu and change things. I didn't really notice anything different. Checked last night's sleep data and it showed the pressure I set the night before...if it's accurate. Didn't say a pressure of 29 that's for sure. Perhaps she didn't know what to do. Perhaps she was a shyster and fudged the readings (if that's possible). After separating the unit from the humidifier the gasket seemed to be intact, but that's as far as I went. Will probably get a new unit from somewhere. 7 years is a long time to use a machine I guess.

I would suggest using the "homemade manometer" (bucket of water and ruler in centimeters) to do a quick check of the output.
Just because the machine "says" it's putting out a certain amount of pressure, doesn't mean that it actually is.
The machine I've been using since January of 2015 is putting out 3 centimeters more of air pressure than what the setting shows. Consequently, I used my gauge manometer and set it to 10 cm. to get my 13 cm. of pressure.
They CAN vary in pressure between what the setting is and what the actual output is.


Den

.

tried the homemade manometer. ..just made a mess. Bubbles came out real quick and made a tsunami. Might get a 2nd opinion next week from the original place I bought the machine 7 years ago...when I had insurance. They send me a letter every year for a free check. Can't be any worse than that place I went to Friday. Is an old machine like this worth getting fixed? Like replacing the blower?? Probably not.

[Wulfman...]

No, I took the main unit off the next day, (Saturday. ..today). I know how to get into the hidden menu and change things. I didn't really notice anything different. Checked last night's sleep data and it showed the pressure I set the night before...if it's accurate. Didn't say a pressure of 29 that's for sure. Perhaps she didn't know what to do. Perhaps she was a shyster and fudged the readings (if that's possible). After separating the unit from the humidifier the gasket seemed to be intact, but that's as far as I went. Will probably get a new unit from somewhere. 7 years is a long time to use a machine I guess.

I would suggest using the "homemade manometer" (bucket of water and ruler in centimeters) to do a quick check of the output.
Just because the machine "says" it's putting out a certain amount of pressure, doesn't mean that it actually is.
The machine I've been using since January of 2015 is putting out 3 centimeters more of air pressure than what the setting shows. Consequently, I used my gauge manometer and set it to 10 cm. to get my 13 cm. of pressure.
They CAN vary in pressure between what the setting is and what the actual output is.


Den

.

tried the homemade manometer. ..just made a mess. Bubbles came out real quick and made a tsunami. Might get a 2nd opinion next week from the original place I bought the machine 7 years ago...when I had insurance. They send me a letter every year for a free check. Can't be any worse than that place I went to Friday. Is an old machine like this worth getting fixed? Like replacing the blower?? Probably not.

You need to put the hose into the water BEFORE you turn on the machine.......and deep enough. Then, you lift it slowly till you see some bubbles and note what the depth is in centimeters.

It's probably NOT the blower. It could be something (like a small hose line) broke or cracked and is not allowing the machine to regulate the pressure properly.......IF it's not adjusting to the proper setting.


Den

.

[vancity]

Thanks Den, yeah I put the hose and ruler in the water first but I think the large bowl I used was not deep enuff. Oh well, it was a try. Thanks for your help.

[palerider]

Thanks Den, yeah I put the hose and ruler in the water first but I think the large bowl I used was not deep enuff. Oh well, it was a try. Thanks for your help.

get a pitcher.