I hope you have contacted Fisher & Paykel....We certainly cannot help you with the problem. Yes, I contacted them and they gave me a case # to give to the place I purchased it from, which it turns out is just a reseller, not a direct buyer from F&P. They ended up doing a good will replacement for m...

Hello, I currently have a Resmed Airfit P10 nasal pillows mask through insurance but find it a little bit uncomfortable, and came across the Fisher & Paykel Evora which seemed like it would be more comfortable for me with the nasal cradle. Since I'm not due for a new mask for awhile, I decided to bu...