Currently, I have an AirTouch F20 with full face mask. I'm having problems getting the top part of the headgear to stay in place. My clinician claims it's because the top strap is too far forward and that I should switch to the AirTouch F20 for her version of the headgear. From what I can tell, the ...

A quick update. I just want to thank Carolyn from CPAP.com for addressing my complaints. I am not sure how much is appropriate to share, so I will just say that my issues have been resolved. Carolyn has gone above and beyond what I would have ever expected from a company. Thank you.

We will probably not hear how the OP's problem was resolved, because, privacy. More likely, we'll never hear, because ingred just wanted to whine and get sympathy for how terrible CPAP.com is, and didn't find that here. :lol: :lol: :lol: Wow, snarky much? I'm new to the CPAP world, and I don't have...

I attempted a post a week or so ago asking folks opinion on who the more reliable vendors were, since I was/am getting lousy service from CPAP.com. The post has not appeared, nor has any explanation as to why it won't post. Am I correct to assume that complaints naming actual vendors are not allowed...