"CPAP masks are not designed to be worn with tight adjustment. "Floating on the face" is a good thing. Find your mask on YouTube and watch some videos about fitting and adjusting." I have actually been using CPAP since 2007 or so. I am quite familiar with the proper mask adjustments. Previous to the...

I have a new AirSense 11. I am having a problem where I wake up in the night and find the thing pushing out 10-12l/m, which is lifting the mask off my face causing leaks to the point of the curtain fluttering. I have the mask tight enough to my face to the point of feeling the frame. I can lay there...

Quite a long time since you posted this and no reply. Did you get the problem solved? My 4 month old unit started doing the same last night.

Have you checked with who or wherever you got them from? We're not very familiar with those here, but if all machines have measurable lifespans and are only designed to be good for a certain number of hrs which may have been reached with yours. Seven yrs may be a long time for them after all, espec...

You can download the technical manual from this link: https://www.vivisol.nl/assets/uploads/services/ICON_.pdf Den Thanks for the link. I had found that before. While it gives the procedure for installing the new software, it doesn't provide any information on how to obtain the software. I will try...

I have 2 ICON NOVO machines, both appear to be 2013 models. Both have been fine until a few months ago. Both have the problem discussed in other boards where they do not power up after being unplugged. They seem to recover, but it might take days to weeks. Then fail again if power is lost. I have op...