Thank you. I also did try the electricity with no surge protection, then others with surge protection, in case it might be that. I jiggled around the plug on both machines, reseated the plugs, used 2 different memory cards, checked the time on CPAP. DME were actually good about giving me a 2nd machi...

Update: new machine, same model, AirSense 10 Auto. And exact same issue is happening. Time is correct, I turned Off ramping, the Auto On/Off was and is Off, I am using distilled water. I start each session with 5 min. of Smiley Face. I used the Small mask, then Medium, now Small again. Happy face. H...

Thanks so much. Thought I was losing it. Sleep 8 hours, it says 3, sleep 5 hours, it says 2. Grateful for OSCAR and sites like this since I'm now "Not in compliance."

I really appreciate it. Came from Binson's, can go back there. Thank you.

This one is maybe the worst:

Received the AirSense 10 a week and a half ago. Since then, the total use time has been wrong every day. Then I'm getting the "You are not in compliance" texts and emails. Except I have used the machine anywhere from 6 to 11 hours each day. Never less than 4 hours. It has taken a while to figure out...