I have a moderate to mild diagnosis for OSA, after the recall I was reissued Dreamstation2 with it was a 15 mm heated tube, my Dreamstation1 had a 22 mm tube initially. Recently when I attempted to turn on my machine it would not come on, I disconnected and reconnected everything and eventually it s...

I just received my dream station 2 on August 28 as a replacement for my recalled dreamstation, now when I plug it in I’m getting an incorrect power source reading; I have to unplug it and plug it in a couple time for that message to go away why would there be an issue this soon with the power source...

When my new machine arrived I looked at the settings and thought it was off, so I started fiddling with it trying to match it to my old settings, still didn't get it right called DME and they somehow reset it properly remotely, I only had to make sure it was plugged in. Also experienced the issue wi...

Check the hose, when I received new machine I smelled an unfamiliar odor, upon further investigation I found it was a chemical like smell from the hose, I switched the hose and was fine, just a suggestion as a process of elimination

Just received my replacement unit from Phillips 2 days ago, I had the original Dreamstation, which has now been with replaced with the dreamstation2 advanced model. Since it came directly from Philips I'm not sure the machine settings are accurate for me, how can I set them to be comparable with the...