I am in Miami-Ft. Lauderdale getting ready to go on a cruise this Sunday. Last night I tried to use my Phillips Dreamstation. It popped up with "Service Required 050117-00318". I have searched the internet and cannot figure out what is wrong. I called Phillips but they had just closed. I did notice ...

Chris, Thanks for the information. Actually my wife does not want me to cutoff my beard, and I keep it trimmed very short. If you have no facial hair (and that is good thing if you a woman) and still have had these problems, it is most likely the mask. I picked up a new one a few days ago and am goi...

I thought the only thing You are responsible for is what your Insurance Co. says you are responsible for. The DME has an agreement with your insurance co., not you. Apria can't bill you anything they want and expect you to pay it. They have to submit it to your insurance, your insurance pays their ...

I am going to call insurance very soon. Yes, and be nice to the girl you speak to. She doesn't make the policies and has no leeway or decision-making authority. They are just trained to go exactly by the policies. I think she will be able to clear this up, and you don't owe thousands of dollars. Pl...

If you got an "Explanation of Benefits"...it shows what was charged, and what was actually paid . Does is say that your insurance paid $5000? You can always call your insurance company and ask what it was for ? If you are non-compliant, the insurance company stops paying for the machine and your DM...

Absolutely not a typo. A bit of an exaggeration...it is actually $4997 or something like that. I am going to call insurance very very soon. When I was going to get the new CPAP I thought I wasn't due for a new machine, and was going to just guy it. It was I think about $800. So something is not righ...

A few months ago I got a new CPAP (DreamStation). Struggled with using it. Bought a new mask and struggled with that. Then some things happened in my personal life and I just almost totally stopped using the machine, intending to get back to using it when I sorted out these other things. So now I am...

Excellent advice. I will shave tonight and see if my numbers improve.

I know my wife at least will be happy. She hates the beard.

Pugsy, Thanks so much for the quick and helpful reply. I should have made clear that the 17% and other percents came from the DreamStation iOS App. >>Do you know about the available software so you can see just how far you went into large leak territory? I know of DreamStation but not other software...

I got a Dream Station a few weeks ago. I tried using the nasal pillows, which would have been great, but I have bad allergies and my AHI numbers were in the 50s. No good. So I got the Amara View, and things are better, but my mask fit percentages are not good - 17 percent, 50 percent, 1 percent. I c...