send 'em a photo of the usage screens. Unfortunately I tried that and they are telling me the insurer requires the downloads in order to pay the claim. I have an appointment tomorrow to take the machine over to a tech with the DME provider and they will see if they can get more information off the ...

Yes palerider your guess is correct. As I am getting up in the morning I shut off the machine then unplug. I dont think its corrupting the card but makes sense that it might not have enough time to write the files to the card. Then again from what the DME provider tells me the when you put in a "bla...

Sorry in advance for hijacking an old topic but its related to my issue and I need some insight. I am new here and been doing some searching around to find my answer but this is somewhat new to me. So here is my situation, I have a ResMed S9 assigned to me in Oct 2014 with a memory card and wireless...