jnk... wrote:PS - I think you can edit the title of your first post so that the heading says something more positive, if you want. And you can modify that first post to clarify how things stand now, should you choose to do so.

Done. Thank you so much, all of you. Making me teary-eyed lol. Thanks.

I'm the original poster. I wish this thread could be deleted. All worked out fine with cpap.com, it was a minor misunderstanding at the end of a very long and frustrating battle to get my husband into treatment. And this company unfortunately took the brunt of it. I do wish I had received a phone ca...

ETA: Sorry for this, all worked out well. It was a horrible day for me and I broke too easily. Not cpap.com's fault. I hope the owners see this message. I have been struggling for days trying to get my husband the machine he needs, you can see my other post. I just had the worst experience in the w...

ETA:Nevermind, I found it and downloaded it, thanks!

Hi, does the software come with the machine or is it purchased separately, please?

Thanks.

Thank you pugsy and archangle. We are decided on the S9 but are still waiting for the prescription to make sure. Our insurance said they will only to rent to own, they won't cover an outright purchase. So the two deductibles would apply - one for 2014 and one for 2015. Better to buy it, we actually ...

Hi kteague, thank you, all great points. We will definitely receive the prescription before purchasing.

That's great, thank you

papman I replied

I will, thanks, have another question. If we mail-order his machine, does it come with the settings already set, or do we then need to do this? We called cpap.com tonight and they said to send them as much information as we have, which will be the prescription and sleep study report. But I'm worried...

Thank you! Reading now

Thank you all, this is all very helpful information. He won't go for anything used (frustrating) and is ready to just eat whatever the vendor feeds him, which is why I've taken over We will get his prescription and full report and also the vendors from the insurance company. I didn't realize we had ...

Hello! I've spent some time reading your forum and your wonderful information. Hoping someone can offer us some insight. My husband has very bad sleep apnea and needs a CPAP. He had a panic attack at his second sleep study because they only had two huge masks. He went back a third time and could onl...