Craig-tx...they said they only bill for the headgear when its time. If you have insurance then they shouldn't be billing you either.

I'm also wondering why they charged me for the mask (Airfit P10 Nasal pillows) and the headgear separately when the headgear comes included with the nasal pillows. I thought unbundling was illegal.

The script called for the Remstar Auto A-flex with a modem. They gave me the ResMed S9 with no modem and told me my doctor didn't prescribe one. A few days later when the doctor found out he called them and I got the new machine the next day. Of course the antenna was broken when I took it out of th...

I am not at all happy with me DME. First they substituted the CPAP machine my doctor ordered then the antenna on the modem was broken when I got home and they sold me a cheap chin strap that wont stay on and is falling apart after just two weeks. I just found a DME that just joined my insurance netw...

Do not believe what your DME tells you. Get the information from the doctor! I just got my first CPAP a week ago. Unfortunately there is only one DME in my are that takes my insurance. It's a great plan, just not a lot of providers. Anyway, my doctor sent my prescription a week ago Monday and told m...