As for "service", Den (idiot) -- 4 years Airborne Ranger, E6 Phil I didn't question your "service" to our country. Never mentioned it. Again, you've got things wrong. Den . You are absolutely correct, Den. Please accept my sincere apology for wrongfully accusing you of that little tid-bit. It was n...

I'm glad you're getting things resolved with Johnmy, that's great, but as to the personal stuff... remember you came on the site with some pretty nasty things to say in a few notes, and being relatively new here, some people may have felt that you came across as arrogant, on top of not very polite....

Glad you are seeing progress. Take things one day at a time. Best to ignore a lot of the comments here. Thanks, "Guest". It's a process I don't understand but must go through. Like I said -- at least there's progress. As for the idiotic replies, It's kinda hard to ignore them when they are attackin...

It would seem it might work out after all. To those of you that suggested I speak with Johnny were absolutely correct -- extremely nice guy. He is trying his very best to get my issue worked out, unlike his staff -- they still refused. All they had to do was offer me the exact same options Johnny of...

I would suspect most of what you say is fact but it's up to the seller to prove it. I have the utmost respect for Johnny, he is a class act. Have him corral your little devil friend when you get your problem resolved. ROFL -- I'm thinking nobody would want him closed up close around. Thanks, Guest ...

Phil587, I am sorry you got the "run around" from someone at CPAP.com. I am not going to defend that, except to say that when I worked in retail (many years ago, and in 2 different countries from the one I live in now), the customer is always the customer. Not always right, but always the customer....

Personally, I suspect you have something assembled incorrectly. Den . LOL -- you are a real hoot. Would you care to tell the Philips engineers it's assembled wrong. They walked me through the entire process today with me texting them pictures during the process. Face it, "Den", I was shipped a defe...

If you haven't already done so, take the water tank out first. Then detach the humidifier from the blower. Run it without the humidifier. Look inside the humidifier for places it could be leaking. Take out the filters and run it momentarily with no filter. Put your thumb over the end of the hose to...

[quote="Wulfman...". Everybody here is "known" by what they provide and contribute. Den.[/quote] Does that include being a fanboy? Nothing you say will change the fact I got a raw deal today. I don't care if they lick your boots each and every day it does not change what happened to me. Live with it...

Phil - Den is most definitely not related and has been here a long time - knows his stuff. The 'devil' guy is actually very bright when it comes to technology, but has a really short fuse at times, no patience with some things (and he's aware of it), so maybe just ignore for now... Do try to reach ...

Yeah -- kinda like a loud whistle, more pressure = more noise at a higher pitch. Hose off = same kind of noise, just at a lower level and pitch because the motor is running slower due to load. I'm almost positive it is the pump motor or impeller. I agree about the backup business. Phil I was afraid...

Wulfman... wrote: I think you're being very unreasonable as to your expectations of their business policy.
If you would try to put yourself in their position, you might see things differently.
Den.

If you would put yourself in *my* position, you might see things differently.

You related to that devil guy?

Phil

You didn't say this but does it sound like a whistle? Regardless, take the hose off with the machine on. Place your hand over the output port alternately blocking the air flow, on & off. Does it change the sound? Or is it still present? Also for a backup machine you can likely get a brand new unit ...

If you're going to get a backup machine anyway, couldn't you get your doctor to go ahead and write another script for the backup? By the way, I've now used the same prescription to purchase three machines and to have one that went bad swapped out. There was never any discussion about another prescr...

Did you call Carolyn or Johnny Goodman yet? 49er is right. If you haven't called them yet, I think you should.. with Labor Day weekend coming up, do it tomorrow so they can have time to get something in the mail to you before the weekend. This is why I use a local provider for my machine, humidifie...