The "card" in the machine appears upside down and backwards as the contacts face up on the outside of the unit. I cannot find how to remove this. I assume it is for some clinician cable hook up but I would like to insert a ResMed SD card. I have not found this issue online. I have tried pushing in a...

I just started with the Simplus mask and only have one problem. I have a leak into my left eye which is not there until I turn to my left side. I think it is from the vent port, not from a mask leak. I use a Contour cpap pillow so that is not an issue. Help? RwsMed S-9 Previous masks: Amara, Airfit ...