this may sound silly, but make sure the card is in the machine the right way. been there, got the t-shirt. If it's in "wrong", the error is "C-1". His is a "C-9" error. I think his options are to get a different card or to just leave it out and HOPE the therapy is working. Den . Leaving the card ou...

Thanks for the fast response! So the smart card is just for accumulating data? I have to admit that in all the years I've been using this machine I've never looked (nor has anyone else) at the data on the card. Sounds like I have not had the best care from the providers of the machine nor have I don...

It is an old machine - model 1007381. I am getting the C-9 error and loud beeping a few minutes after I start using the machine. I read up and see that it is an error message related to the smart card. I tried the erasor trick but no joy. It seems to work without error if I pull the card and leave i...