I have tried several times to use the SleepMapper SD card upload utility but the software always says my credentials don't match the memory card? There are no credentials on the card itself that I am aware of and the credentials I use on the SleepMapper utility are the same ones I use on SleepMapper...

The SleepMapper SD utility for Windows is worthless. It keeps telling me my credentials are wrong even though they work on the site and the iOS app. SleepMapper is Respironics' web-based portal for providing very minimal information about your sleep. There's a PC app for automatically uploading SD c...

I have a Respironics SystemOne 50 and would like the Encore Basic please. I have tried the Philips data uploader for sleepmapper.com and it doesn't work at all, keeps telling me my log in is wrong when it's not.