no it is not its a automated system that will send you a email with a link to log in just like when you registered here

I checked
SELL/BUY ResMed Products

and unchecked
I PRESCRIBE

because I do buy resmed products

then I used my ebay saler name as company name

I am a mere morta just register then download it

you guys been watching to much orange is the new black

you guys can get the resmed resSan software here
http://www.resmed.com/us/products/ressc ... clinicians

you say the button fell out while cleaning this might not work but if you still have the button try this I just had the same type of problem I was unable to turn it on or off so I did a little research on remote control repair and found you can buy kits like this http://www.amazon.com/MG-Chemicals-8...