I've managed to answer my own question, eventually. I thought I should share my experiences as it may help someone else. It seems the F&P InfoSmart software doesn't download the prescription that's already in the machine - so when I uploaded the prescription (thinking I was doing the right thing) I ...

G'day all, I'm new to this forum although I have been reading some posts for a while. I have a new Fisher and Paykel Icon machine and I am very happy with it, it the best machine I have experienced. I have previously used a ResMed and Respironics/Philips machines (I can't remember the model numbers ...